Clear enough ordering, though of course there are many attempts to "upsell" into higher cost options. Quick enough process, and I'm very pleased with the result. My beloved old sunglasses back in acti... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sunny! A star giving life and light or really just such a man veiled in flesh? Visible light is of course necessary to vision and Lensology are supreme at every aspect of giving my cruelly declining e... See more
Company replied
Just what I needed when I smashed my favourite sunglasses at a wedding (long story)… Found this company online. Clear simple guide as to what was on offer (normal or prescription tinted lenses), easy... See more
Company replied
Fab experience, easy to navigate system, easy to upload prescription and great updates and communication. Glasses arrived back within two weeks from order date, perfectly packaged and promptly deliv... See more
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Company details
Written by the company
Lensology is the UK’s leading specialist for reglazing glasses — fitting new prescription lenses into frames you already own. If your prescription has changed or your lenses are scratched, there’s no need to buy new frames. We offer a cost-effective, expert alternative trusted by thousands across the UK and beyond. While High Street opticians often discourage reglazing to push a new frame sale, we’re built around the opposite philosophy: keep the frames you love, save money, and get better service. Lensology brings together affordable online pricing with the personal, one-to-one care you’d expect from an experienced optician. Every customer speaks directly with an adviser who has real, hands-on optical experience. We’re also the UK leaders in prescription and non-prescription lenses for Meta smart glasses — including Ray-Ban Meta and Oakley Meta — and we ship internationally. For those who prefer a face-to-face visit, our Watford showroom is open for reglazing consultations or browsing our curated designer frames and sunglasses. Premium lenses, great prices, proper customer service. That’s why people choose Lensology.
Why people trust Lensology
Written by the company
- Expert lens fitting, honest pricing, real customer care
- We believe in providing a smarter alternative to buying new glasses. Our team of optical specialists offer personal support, expert advice, and premium lenses at fair prices — all while helping you keep the frames you love.
Contact info
Upper Floor, Wenzel House, Olds Approach, Tolpits Lane, WD18 9AB, Watford, United Kingdom
- 01923940408
- hello@lensology.co.uk
- www.lensology.co.uk
Keep the Frames. Fix the Lenses.
4.8
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Brilliant service
Brilliant service
Whole experience very good indeed
I now have three sets of glasses at a fraction of the cost from the high street
August 21, 2026
Reply from Lensology
Hi Bernard,
Thank you so much for your brilliant review!
We’re ecstatic to hear that you had such a great experience and that you now have three sets of glasses at a fraction of the high street price. That’s exactly what we love to hear!
Thank you for choosing Lensology and for your fantastic feedback. Looking forward to serving you again!
Warm regards,
Barry
It's the third time Ive used Lensology…
It's the third time Ive used Lensology for my lenses - for sunglasses, Ray ban meta and RB varifocals. Cannot fault them -great communications and the lenses are brilliant.
Bit confusion with delivery this time but big thanks to Grace and Vahin who sorted it all. Definitely recommend and will be back. (And I like the little bag of sweets they include when they return the glasses!!!)
August 20, 2026
Unprompted review
Reply from Lensology
Hi Mark,
Thank you so much for choosing Lensology for the third time!
We’re delighted to hear that you’ve been so pleased with the lenses for your sunglasses, Ray-Ban Meta and RB varifocals. It’s fantastic to know that our communication and lens quality have consistently impressed you.
We’re so pleased Grace and Vahin were able to get everything sorted for you. We’ll be sure to pass on your thanks to them! And we’re delighted to hear that the little bag of sweets is still a favourite.
Thank you for your continued trust, recommendation and support — we’ll look forward to helping you again!
Kindest regards,
Barry
I'll be back
This is the second time I have used Lensology for upgrading a pair of sunglasses so I can actually see out of them! Great service and value for money. No doubt I will use again.
August 7, 2026
Unprompted review
Reply from Lensology
Hi Andrew,
Thank you so much for coming back to Lensology for a second time!
We’re exhilarated that we could upgrade your sunglasses with prescription lenses so you can properly enjoy wearing them again. It’s fantastic to hear you were pleased with both the service and value for money.
We’ll look forward to welcoming you back again!
Very best,
Barry
Great value
Great value, quality lenses. Fast turnaround of glasses. Excellent customer service, very helpful. Thank you
August 21, 2026
Reply from Lensology
Hi Paul,
Thank you so much for your kind words!
We’re over the moon to know that you were pleased with the value and quality of your lenses, the fast turnaround, and our customer service.
Always here to help you again!
Best regards,
Barry
Very convenient service and excellent…
Very convenient service and excellent quality
August 15, 2026
Unprompted review
Reply from Lensology
Hi Andrew,
Thank you for your kind feedback!
We’re glad to hear that you found our service convenient and were pleased with the quality.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Barry
Excellent rapid service
Excellent rapid service. My prescription lens were perfect.
August 7, 2026
Unprompted review
Reply from Lensology
Hi Caroline,
Thank you for your fabulous review!
We’re delighted to hear that you were pleased with our rapid service and that your prescription lenses were perfect.
We truly appreciate your support and look forward to serving you again.
Very best,
Barry
This was my second experience with…
This was my second experience with Lensology and it was just as excellent as it was when I read the reviews from other users and took a gamble. I had 2 pairs of expensive, but useless varifocal glasses converted to driving glasses: one plain and the other tinted. Great price, superb quality and I was happy to recommend their service to my sister.
Well done Lensology. Superb all round.
Lee
August 4, 2026
Unprompted review
Reply from Lensology
Hi Lee,
Thank you for this wonderful review and choosing Lensology for a second time!
We’re elated to know that your experience was just as excellent as you hoped after reading our reviews. It’s fantastic to hear that we could give your two pairs of varifocals a new lease of life as driving glasses, with one plain and one tinted option.
We’re glad that you’re so pleased with the quality and value, and your recommendation to your sister is a wonderful compliment.
Thank you for trusting Lensology again and for your superb feedback! Looking forward to serving you again!
Warm regards,
Barry
Excellent service the whole process…
Excellent service the whole process very easy would use again and recommend
August 14, 2026
Unprompted review
Reply from Lensology
Hi Elizabeth,
Thank you for your kind words!
We’re pleased you found the service excellent and the process very easy.
We appreciate your recommendation and look forward to helping you again.
Kind regards,
Barry
Excellent service
Excellent service, prompt delivery and the lenses where very good quality.
There was very good communication, phones when regularly on set and emails were clear. Overall excellent buying experience and will use their services again
August 14, 2026
Unprompted review
Reply from Lensology
Hi Siwalik,
Thank you so much for your fantastic review!
So glad to hear that you were impressed with the quality of your lenses, prompt delivery and communication throughout the process. It’s great to know our phone calls and email updates kept you well informed and that you had such an excellent buying experience.
We’ll be delighted to look after you again in the future. Thank you for choosing Lensology!
Very best,
Barry
Ray Bans repaired hassle-free!
Just what I needed when I smashed my favourite sunglasses at a wedding (long story)… Found this company online. Clear simple guide as to what was on offer (normal or prescription tinted lenses), easy step-by-step instructions on information needed to complete my order, timetable of what to expect was explained, I now have my Ray Bans back in one piece and I’m delighted! Hassle-free experience!
August 19, 2026
Reply from Lensology
Hi Victoria,
Thank you so much for your fabulous review!
We’re delighted that we could help rescue your favourite Ray-Bans after their unfortunate wedding adventure! It’s great to hear that you found the options, ordering process and timescales clear and straightforward, and that your sunglasses are now safely back in one piece.
We’re thrilled you had such a hassle-free experience. Thank you for choosing Lensology and for sharing your story!
Best regards,
Barry
Great service
Great service. Got some designer glasses in tk Maxx and they reglazed with my prescription lens. They also tightened up the arms of them. Great service and half the price of the high street :-)
August 20, 2026
Reply from Lensology
Hi Grainne,
Thank you so much for your lovely review!
It's great to know that we could reglaze your designer frames with your prescription and give the arms a little adjustment at the same time. Glad to hear you were so pleased with the service and that you saved around half the high street price too!
Hope to help you again!
Kind regards,
Barry
Such a great way to continue using your…
Such a great way to continue using your favourite frames with new lenses. The lenses are fabulous...so much better and the varifiocals seamless. I was guided as to what I needed and there was no hard sales. Id never use high street opticians for glasses again. Prices are so competitive and the service top class
August 20, 2026
Reply from Lensology
Hi Suzanne,
Thank you for your kind words!
We’re glad that you’re so pleased with your new lenses and that your varifocals feel seamless. It’s wonderful to hear that our team could guide you through the options without any pressure, and that you found the prices competitive and the service top class.
We love helping customers keep the frames they already love while giving them a new lease of life with fresh lenses.
Looking forward to serving you again!
Best regards,
Barry
Highly rate and recommend Lensology…
I received my second pair of frames back today that i had sent to lensology for reglazing, and I could not be happier. I absolutely love this company. They’re very efficient, keep you updated during the whole process, it’s a seemless service. My eyesight changes every year but I have designer frames that I paid good money for and besides that, I really love them, so it makes sense to have the lenses updated each year rather than pay out much more money than it costs to reglaze for new frames each time.
It’s a no brainer, I could not recommend Lensology enough.
Saves me money after my eye tests and I get to keep using my beloved selection of frames 🤓
Perfect thank you so much again. I’ll be sending more soon when my adjustment period is up so I know I’m good with the strength of my prescription.
August 20, 2026
Reply from Lensology
Hi Emma,
Thank you so much for this fabulous review!
We’re absolutely delighted that you’re so happy with your second pair from Lensology and that you love the seamless service and regular updates throughout the process.
We completely understand why reglazing makes sense when you have designer frames you love — updating the lenses means you can keep wearing your favourite frames while saving money on replacing them. It’s fantastic to know we’ve helped you do just that!
Thank you for your continued trust and recommendation. We’ll look forward to reglazing more of your beloved frames once you’re settled with your new prescription!
Warm regards,
Barry
Reply from Lensology
Hi Andy,
Thank you for your wonderful feedback!
We’re pleased you found the turnaround fast, our communication clear, and the final result excellent.
Hope to serve you again!
Kind regards,
Barry
Delighted
Delighted! Fast, efficient and easy to follow instructions. Can't fault actually. My glasses arrived last week with a packet of haribo to boot. What's not to love?! Thank you Lensology.
August 20, 2026
Unprompted review
Reply from Lensology
Hi Tori,
Thank you for this fantastic review!
We’re delighted you found everything fast, efficient, and easy to follow. We’re so pleased your glasses arrived safely and that you enjoyed the Haribo too!
Thank you for choosing Lensology. Always here to help you again!
Very best,
Barry
Brilliant service and product
The ordering process is simple. The lenses are great and at a good price. And the team were fantastic at understanding my requirement and communicating clearly throughout, even accommodating a last minute change of address as I decided to go away for a few days. Brilliant service and product.
August 20, 2026
Reply from Lensology
Hi Terence,
Thank you so much for your brilliant review!
We’re elated to hear that you found the ordering process simple, the lenses excellent and the pricing great too. It’s fantastic to know our team understood your requirements and kept you clearly informed throughout, and we’re glad we could accommodate the last-minute change of address before your trip.
Thank you for choosing Lensology and for your kind words! We'd love to serve you again!
Warm regards,
Barry
Excellent website
Excellent website. Excellent service. Excellent price!
August 10, 2026
Unprompted review
Reply from Lensology
Hi,
Thank you for this excellent review!
We’re thrilled to know that you found the website easy to use, the service excellent, and the price great.
Looking forward to serving you again!
Very best,
Barry
Fantastic Experience
Lensology have been absolutely amazing! I paid for a premium pair of transition colour touch lenses to be put into my Aviator frames, and they were perfect.
Unfortunatly, a few weeks later, I accidently chipped one of the lenses (my fault). I spoke to a great customer support member called Oscar - who was extrmely understanding and helped me process a fix.
Overall - top quality, fast & efficient,and an amazing customer service.
Please pass this on to Oscar.
August 18, 2026
Unprompted review
Reply from Lensology
Hi Luca,
Thank you so much for your fabulous review!
We're so glad to hear that you were so pleased with your premium Transitions Color Touch lenses and that they were perfect in your Aviator frames. We're also sorry to hear about the accidental chip, but it's fantastic that Oscar was able to help and make the process of getting things sorted as straightforward as possible. We'll certainly pass your kind words on to Oscar!
We take great pride in providing premium-quality precision lenses alongside fast, efficient service and friendly customer support, so it's wonderful to hear that you experienced all three.
Thank you for choosing Lensology and for taking the time to share such lovely feedback. We truly appreciate your support!
Best regards,
Barry
Fabulous lense replacement and all…
Fabulous lense replacement and all round service! Cannot recommend highly enough!
August 16, 2026
Reply from Lensology
Hi Helz,
Thank you for this wonderful review!
We’re delighted you’re so pleased with your lens replacement and the overall service.
Thank you so much for the high recommendation! We are always here to help you again!
Very best,
Barry
Wanted to thank you for your terrific…
Wanted to thank you for your terrific service. Not only did you get my lenses ready quickly, you shipped them DHL on Thursday or Friday from England, and I received them in Longwood, Florida midday today. (Monday) That's impressive! This is my 3rd set of replacement lens (other companies before this one) for my Meta Adventurer and these are the 1st and ones that actually effectively darken outside and lighten up inside to the point you can't tell their transitions. Unfortunately I haven't found any of the transitions that really darken behind the windshield but I am happy with my purchase and your stellar service and will highly recommend you for quality, service, and price.
August 17, 2026
Unprompted review
Reply from Lensology
Hi Alan,
Thank you so much for your outstanding review!
We're exhilarated to hear that you were impressed with both the quality of your new lenses and the speed of our service. Getting your order from our UK lab to Longwood, Florida in just a few days with DHL Express is exactly the kind of international service we strive to provide.
It's especially rewarding to hear that, after trying several replacement lenses from other companies, you've finally found lenses that darken effectively outdoors and become virtually clear indoors. We know how important that performance is with Transitions lenses, particularly for Ray-Ban Meta glasses.
We take great pride in providing premium-quality precision lenses at competitive prices, backed by fast and reliable DHL Express shipping. We're delighted that we've earned your trust and that you would recommend Lensology for quality, service, and value.
Thank you again for choosing us for your Ray-Ban Meta Adventurer lenses and for your wonderful recommendation. We're proud to be a trusted UK lab for Ray-Ban Meta customers across the USA and internationally!
Warm regards,
Barry
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