Leonard Dews Reviews 

198
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The quality of the gemstones at this jewelry store is exceptional. I have used them a few times and would not hesitate to return.

Rated 5 out of 5 stars

It's taken 12 months to decide to purchase my Wolf Cub watch winder from JS at Leonard Dews (Omega watch from here), but again excellent, friendly online service. Delivery 9.30am this morning as promi... See more

Rated 5 out of 5 stars

I've purchased 2 Rolex & 2 Raymond Weil watches from this company but never left a review before . Apologies for being lazy ! The latest watch I bought was during the Covid period so worth a mention t... See more

Rated 5 out of 5 stars

Excellent customer service from the moment we entered the shop. Comfortably seated and offered coffee before any discussion took place. Many thanks to Kirsty for her friendly and professional approac... See more

Company details

  1. Jewelry Store

Information provided by various external sources

With a rich heritage dating back to 1877, Leonard Dews Jewellers has an enviable reputation for the finest diamonds and most exquisite jewellery. Operating as a family business since the 1920s, the award-winning company has an unswerving commitment to the highest standards of quality and customer service. Michael Hyman, managing director of Leonard Dews Jewellers, has won a series of prestigious awards for the company's flagship premises and excellent product range.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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4.9

All reviews

(198)

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Rated 5 out of 5 stars

This refers to the Blackpool store…

This refers to the Blackpool store where I go to for repairs, new items and valuations and I have always experienced the most amazing service and customer experience. James in particular is always so helpful and a credit to the store. And recently I have had the pleasure of meeting Crystal who also was fantastic. Great shop and service so highly recommend. 5* staff!

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent website. Excellent customer service, brilliant communication, prompt updates and delivered within 12 hours. Thank you very much.

December 24, 2021
Rated 5 out of 5 stars

I purchased a Bremont watch

I purchased a Bremont watch that I'd been admiring for a long time. Samantha was especially helpful, answering my questions promptly and helping me complete my purchase. The watch was dispatched immediately and received the following day packaged and gift wrapped with a hand written note......quality service. Thanks.

December 3, 2021
Rated 5 out of 5 stars

A Great Experience

Ordered a Tissot watch for my wife on Thursday. It arrived Friday morning special delivery with our postman. Beautifully wrapped with a hand written note and four little mint chocolates. My wife loves the watch, it's just what she wanted for work. I felt like a valued customer despite shopping online. All in all a great experience. Thank you.

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

An absolute pleasure to deal with.

An absolute pleasure to deal with.
Lovely goods at good prices.
Very helpful staff and an online chat that actually worked!
Next day delivery even though I had just missed the deadline time.
Parcel really well wrapped for protection and lovely gift wrapping.
Thank you so much

November 25, 2021
Rated 5 out of 5 stars

I spoke to James regarding the purchase…

I spoke to James regarding the purchase of a watch for my wife's Christmas present. Although I knew what I wanted it was the payment and how to make it. He helped me through the process witch was very clear.
I now have the watch and I'm sure my wife will be very happy with the watch. I would highly recommend James and Leonard DewThank you

November 25, 2021
Rated 5 out of 5 stars

Ordered a Gucci G-Chrono Quarts 44mm…

Ordered a Gucci G-Chrono Quarts 44mm watch as a gift from their online store. The delivery was perfect and the finance options were good.

September 28, 2021
Unprompted review
Leonard Dews logo

Reply from Leonard Dews

Hi Mr Bush,

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience shopping with us!

Best wishes and thanks again,
Samantha McMunnigal

Rated 5 out of 5 stars

New Bremont U2/51 Jet

I bought a new watch from Leonard Dews this week. They went the extra mile to answer all my questions and even took photos of the watch and emailed them to me. When I bought it, they posted it off immediately and I received it the next day. It was also a great price and the sales staff were knowledgeable, friendly and on the ball! 👍🏻

September 26, 2021
Leonard Dews logo

Reply from Leonard Dews

Thank you so much for your kind words, Peter! I have passed on your message to our sales team!

We really appreciate you taking the time out to share your experience shopping with us!

Best wishes and thanks again,
Samantha McMunnigal

Rated 5 out of 5 stars

Great service and prices

Prompt delivery, great prices and quality. Watch also came gift wrapped - fantastic service.

August 17, 2021
Leonard Dews logo

Reply from Leonard Dews

Thank you so much for the kind words. We're glad we made your shopping experience enjoyable.

We really appreciate you taking the time out to share your experience shopping with us!

Best wishes and thanks again,
Samantha McMunnigal

Rated 5 out of 5 stars

Beautiful watch and beautifully…

Beautiful watch and beautifully wrapped.
Excellent price.
Quick excellent service.
Thoroughly recommend this Company and will use again.
Thank you.

August 9, 2021
Leonard Dews logo

Reply from Leonard Dews

Marlene, thank you so much for leaving us this lovely review. We really appreciate you taking the time out to share your experience shopping with us!

Best wishes and thanks again,
Samantha McMunnigal

Rated 5 out of 5 stars

Highly recommended!!

Would highly recommend, found a watch i liked on the website and chatted with Samantha online, who sent me photos as well. Came beautifully gift wrapped ready to give to my Husband on his birthday and he loved it. Would definitely purchase from Leonard Dews again. Thanks Samantha and team!

August 3, 2021
Leonard Dews logo

Reply from Leonard Dews

Hi Jessica,

I'm so pleased your husband loves his new watch! It was definitely a good choice! Thank you so much for taking the time of your day to leave such a nice review!

I hope that I can help you again in the future!

Very best wishes,
Samantha :)

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