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LeonLite - Professional lighting made affordable Reviews 440

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TrustScore 5 out of 5

4.8

Lighting Store
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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and service as outstanding, highlighting the excellent quality of the lighting fixtures. Many people appreciate the helpful and cordial staff, with customer service frequently described as exceptional, responsive, and efficient in resolving issues. However, some customers expressed concerns regarding the product's quality, specifically mentioning that some lights stopped working within a few months or that the plastic threads on certain fixtures were a weak point. A few other people also felt that the process of obtaining replacement parts could be inconvenient, especially when trying to describe the needed part through text and photos.

What people talk about most

Product

Reviewers highlight positive aspects of the product, often praising its quality, ease of installation, and... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers praise the quick... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the high quality of products,... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently highlight the... See more

Service

People report positive experiences with service. Customers frequently praise the quick and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased some landscape lights 2 or 3 years ago and one by one, i have ended up with 12 that have stopped working. I contacted Leonlite where i bought them from anf Italia D corresponded back. I h... See more

Rated 5 out of 5 stars

Italia's ability to solve my problem is what made my experience GREAT. As a Product Designer I know how much empathy and problem solving means to users. Love the original lights from 2023 but 1 went o... See more

Rated 5 out of 5 stars

LeonLite was willing to ship out two pathway lights. When I called company that sold them to me said you can purchase in quantity of 6 or 8. Two of my pathway lights where destroyed by landscaping tr... See more

Rated 5 out of 5 stars

I first reached out to the company and questioned if they had wall lights made of similar material as my PVC . Unfortunately, they did not, but when she asked me if the lights are still working that I... See more

Company details

  1. Lighting Store
  2. Landscape Lighting Designer
  3. Lighting Consultant
  4. Lighting Wholesaler

Written by the company

For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.

Contact info

4.8

Excellent

TrustScore 5 out of 5

440 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Searching online for replacement…

Searching online for replacement outdoor lighting I stumbled upon this website. As a reluctant online buyer, I studied everything written about these path lights. Ordering was easy and the shipment of six path lights arrived extremely well packaged. I actually installed them myself and they look beautiful - exactly as pictured.

October 13, 2025
Rated 5 out of 5 stars

This is an easy answer

This is an easy answer. Ruby A. sent me a very nice e-mail, telling me that she could help me. I was thrilled that she provided me with a link so I could buy the lights (that matched the ones I had just purchased from wayfair). I was upset because I had the packing slip from wayfair but they could not find my order that had just been sent on Sept 19th. I sent e-mails to every company name on the packing slip and the very next day I got the e-mail from Leonlite /Ruby A. I would recommend Leonlite/Torchstar to anyone needing quality lighting. I choose to use low voltage landscaping lights because they last and are so easy to install and look great. I received such professional and really quick service, but I received personal understanding and when Ruby used the term" it's no problem at all" I knew that I had the right place .

October 9, 2025
Rated 5 out of 5 stars

Great Quality and Customer Service

I have been using Leonlite products for over two years now and have installed probably 40 or more lights on two properties. All the light works great and for the small number of problems that I did experience Leonlite were very responsive and sent me replacements quickly. This is quality product at a fraction of the cost of a similar item bought from the large box stores or landscape supply stores.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Italia was kind

Italia was kind, thorough and responsive. She addressed my warranty claim quickly and resolved the issue. I’ve purchased over a hundred of these lights and will continue to do so as the customer service matches the quality of the product. Bravo and Thank You
Loyal Customer

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Service was responsive to my needs

Service was responsive to my needs, when they got back to me after 3 emails. They helped me immediately and successfully to order what I needed. This is the second time I have had to speak with customer service, and I give them 10 stars. They are a good company and the product I have purchased is high quality.

September 18, 2025
Rated 5 out of 5 stars

Responsive Customer Service

I bought a lot of these landscape/hardscape lights for a major lighting project. The company was very responsive in replacing any lights not working.

September 18, 2025
LeonLite - Professional lighting made affordable logo

Reply from LeonLite - Professional lighting made affordable

Hello Dinesh, you have been in contact with Justin from our team to rectify the situation. We pride ourselves on excellence and if you ever need anything let us know!

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