Lesara Reviews 79

The shoes I ordered were very comfortable although I use them for slippers

Parcel came on time, although the parcel tracking system is poor - still said it's processing but has already been delivered (same with Hermes as well). However fitting and customer service was good.

I shop online constantly, but I have never had such a bad experience. I placed an order on the 18th of September, and I haven't received it yet.
First email contact, they told me there was a delay but the parcel was going to be delivered soon. Second email, they were chasing up. After 11 days, I asked for cancellation, but I was informed that it couldn't be processed as issues were resolved and the parcel was shipped. I suppose that if the issue was resolved, I should have received the parcel by now. However, after a week, I still haven't received the order nor an email confirming the shipping. At this point, I just want my money back. Bad service!

Excellent value for money lovely shoes very original, so comfortable to wear will definitely buy more thank you 😊

I ordered size 40. They're perfect so comfortable. I'm happy with them.

Products look completely different to how they are shown.
My jacket was so creased I've struggled to make it wearable although given the fit of it I'm not sure I want to wear it.

When my order arrived it stunk of smoke. Right from the outer packaging right through to my products. Now when buying clothes you do not expect items to smell anything like this. I have found this disgusting.
Would not recommend at all.

I had not heard of Lesara before i came across them while browsing for something specific. When i found what I was looking for after a frustrating search at a good price I decided to place an order which I'm happy to say was received within 5 days. Great quality for the price paid. My only criticism would but that i was never sent a shipping confirmation email & the status of my order was still "processing" after the courier delivered my item. However, overall happy with the service, good price, good quality. would buy from again.

Hi,

I have ordered from Lesara 3 weeks back (4th July). The goods came as promised with in 10 days. But i didnt like one product since the size was very smaller than it was mentioned in their size chart. I returned it a week back(14th July) and it reached Lesara as per myHermes Parcel tracker last Sunday(16th July) itself. I didnt hear anything back from them yet about the refund. I will contact them after a week or so to know the status.

The goods which i kept was okay. My shoes weren't very soft as it used to be from Sketchers though Lesara say that it will be good as their look alike.

Will think again before ordering with them.

I placed an order and it was never delivered (DHL shipped it back to them).
They received it 2 weeks ago and I still didn't get a refund.
The customer service told me they will give me the money only after the warehouse employees will process the return. Are 2 weeks not enough to process a return?
When will I get my money back?

I was apprehensive to buy from a non UK online shop but I am so glad I did. Delivery and items were perfect I'm a size 4 and the 37 was bang on. Overall so pleased that I am ordering again

Size chart indicates xl is 14, ordered these and they were very big on me. I have now reordered the L which is a 12, I just hope it's not one extreme to another. By this I mean hopefully there sizes are big and a 12 will fit. hopefully I will be happy when these arrive
The items were nice and material good.

So recieved the new tops, all six ordered are large. Two are too small, two are too big and two actually fit. Sizes are totally up the left. Still waiting on my first refund. Parcel posted in 14/4/17

I ordered something from Lesara for the first time 3 weeks ago. On my order confirmation there was no idicayion of when I could expect my order, so after 2 weeks of waiting I emailed them.
I received a quick response, but still had no idea of when my order would be delivered. I emailed again and was told it would be delivered before the Friday. It wasn't and I received an email from Hermes on the Saturday morning that my order was with the courier. I waited in, but 4 hours later I didn't have my order. I checked the tracking of the order and it showed that a delivery had been attempted, but this was not so. No knock at the door, no card left through the door to say it had been attempted. I do not know where my order is, but have emailed Leaara again. I should imagine when it arrives I can expect the cheap product that a lot of people are reviewing online... That's if it shows up at all.

What's annoying is that I am harassed daily by emails from them informing me of their offers.

Never again, Lesara

I ordered a lapel cowel neck jacket from Lesara that i spotted on the stylefruits page 1st and fell in love with. I went for the beige one as it was my favourite. All excited once i received the package i opened it to find that yes it was the beige colour i ordered but it was actually more like a shirt not a jacket! It is in no way a jacket. Im extremely disappointed and will not be ordering from their website again in concern that what i order will not be what i get.

My wife saw some attractive shoes online that she ordered, After about a month! they finally arrived , Way too small sizing due to being cheaply made in china. I sent them back and was only refunded £16.99 out of my total £20.98. no communication no apologies nothing. Total rip off , unbelievably slow shipping and horrible poor quality imported products from an out of uk "operation" NOT RECOMENDED AT ALL SUGGEST use any other company than these . Many thanks Dave
Original transaction details
Description Unit price Qty Amount
Lesara

Total: £20.98 GBP

Refund to PayPal Balance: £16.99 GBP
Invoice Number: 1100028366

THIS IS AN UPDATE AS I COMPLAINED THIS COMPANY GAVE ME A FULL REFUND "AS A FAVOUR" BECAUSE I COMPLAINED!, THE ORIGINAL REVIEW STILL STANDS THIS COMPANY IS DREADFUL AND NOT TO BE TRUSTED OR PATRONIZED. IT WAS A SLOW , USELESS AND VERY POOR SHOPPING EXPERIENCE. I EVEN HAD TO HIGH LEVEL COMPLAIN TO GET THEM STOPPED FROM EMAILING ME EVERY DAY TOO! DREADFUL EXPERIENCE I WONT BE USING LESARA AGAIN THANKS.

I recently bought some clothes and a watch from Lesara. The items came to my door a week later and i was happy to see that all the items were as on the pictures. The clothes was the right size and the quality is good for the price. The watch works and looks very nice.
There was one item missing from the shipment and i send a mail to Lesara. They answered within an hour and i got a full refund for that item.

conclusion: The qualify of the clothes is good for the price, no items were damaged during shipment and the customer support is very quick and good!

I'm very pleased and think the customer service was very good. Quick delivery too!

I bought a couple of winter items. I was happy with the purchase and when I contacted them with a question their service team answered quickly.

Bought a lovely hoodie for my daughter from this site. Cheap and still good quality, perfect for a cold December day. Shipping was on time!

Worth every pence.