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Lesters Nurseryworld Reviews 

6,906
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping, noting that packages consistently arrive well ahead of schedule and in pristine condition. Many people also highlight the extremely competitive pricing across various baby essentials alongside outstanding, highly responsive support when answering pre-purchase questions. However, some people mentioned that delivery schedules were occasionally delayed or disrupted due to external courier issues encountered during transit. A few other people also felt that managing incorrect product deliveries, temporary stock availability issues, or waiting on refunds required considerable follow-up effort and patience.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising prompt arrival times, safe... See more

Product

Reviewers highlight positive aspects of product quality and affordability, frequently praising the beautiful... See more

Order

Consumers find order to be a positive experience, frequently highlighting very quick delivery and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting that costs are cheaper than other... See more

Customer service

Reviewers express immense satisfaction with the customer service, frequently highlighting prompt email... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience ordered a combo item where some pieces were in stock and some weren't and they sent me individual pieces as they came in stock. Always available to talk and great communications. It... See more

Rated 5 out of 5 stars

Bought a product online which ended up being sold out in the colour I’d ordered. Lesters Nurseryworld communicated this and explained there’d be a little delay while new stock arrived. The product was... See more

Rated 5 out of 5 stars

Great competitive price. The colour of buggy I wanted was sold out everywhere including the manufactures website and I managed to find it on lesters nursery world. One of the items in the bundle w... See more

Rated 5 out of 5 stars

Really pleased with our Silver Cross car seat which is good quality at a great price, it was delivered quickly and well packaged by Lesters Nurseryworld


Company details


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4.8

Excellent

TrustScore 5 out of 5

7K reviews

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4.8

All reviews

(6,906)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience ordered a combo item…

Amazing experience ordered a combo item where some pieces were in stock and some weren't and they sent me individual pieces as they came in stock. Always available to talk and great communications. Items arrived quickly once in stock all in perfect condition. Couldn't have asked for any more.

October 27, 2025
Rated 5 out of 5 stars

easy website

easy website, had a mix up with the pram but was very quickly resolved and very prompt quik delivery would definitely recommend customer service fab👌

October 17, 2025
Rated 5 out of 5 stars

Perfect customer service!

I was looking for a pushchair bundle as a gift for my son and his partner, I found the exact item I was looking for at Lesters Nurseyworld. Their price was excellent and they were really helpful with the questions we had before placing the order. They responded immediately to our emails, even on weekends and kept in touch until the item had been delivered, I couldn't recommend them enough and will definitely use them again.

September 19, 2025
Rated 5 out of 5 stars

Great competitive price

Great competitive price. The colour of buggy I wanted was sold out everywhere including the manufactures website and I managed to find it on lesters nursery world.

One of the items in the bundle was delayed by the manufacturer and lesters nurseryword keep me updated every step of the way. Realistic delivery times and great customer service

October 3, 2025
Rated 1 out of 5 stars

The staff need reminders to breathe

Purchased the Bugaboo Fox 5 which cost almost £1200 in Feb 2025. Didnt use it until May 2025. Its now Sept 2025 and the base on the bassinet has snapped clean off. We have waited 3 weeks (and counting) for a replacement. Still not had the replacement after chasing maybe 5 times. Communication is like pulling teeth. What’s the point of a warranty that they refuse to honour? They have SAID the part is coming (after a LOT of chasing on my part) but still nothing. Emails to them have to be chased with numerous phone calls. My son has been without a pram for almost a month as he’s not ready for the upright pram. So unless I want to carry him everywhere he’s stuck and so are we. After writing to them again they had the nerve to blame me for not sending the requested pictures and according to them they requested this ‘numerous times’. I wrote to them on 3rd Sept. They didnt bother to reply to the email. I chased on 6th. They claimed they didnt get my email but would send me a new email with everything they needed.
They didnt do that. Instead miraculously found the email they claimed they hadnt received and requested info on 8th Sept. I sent it all on 8th September. I chased and chased and chased and each time was told it was done and all in the hands of Bugaboo. Since then, Bugaboo have told me Lesters didnt bother to send them the request until today. 3 weeks after the initial request and 2.5weeks after they said they had. I can only assume the place is staffed by kids who needed their parents to dress them until they were 17.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Baby Shop

Pricing is more than fair and there range of stock is brilliant. Excellent customer service so much so that I would just like to take the time to say a big thank you to Sam who works at Lester's. Sam has really helped me on my pregnancy journey in choosing various items for our little one. For Sam it is not about just making a sale, Sam has really made me feel at ease while in store and there was zero pressure to buy anything. She answered all my question and gave me sound advise. I felt at ease the minute she spoke to me & she went above and beyond to get me many different products and try them all out more than once.

August 16, 2025
Unprompted review

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