Let Property Reviews 

2,110
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,303 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff is exceptionally helpful, polite, and thorough when explaining every single detail of the property sales process. Consumers also appreciate the extremely prompt responses, professional guidance, and wonderfully smooth communication provided throughout their entire property buying or selling journey. However, some reviewers were not happy with the persistent follow-up calls and felt quite pressured during their financial negotiations. A few other people also felt that unexpected communication delays, a complete lack of timely updates, and missing information made their overall experience significantly less smooth.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting helpful, polite, and knowledgeable interactions.... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are helpful, polite,... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional, quick,... See more

User experience

People report positive experiences with user experience, highlighting helpful and knowledgeable personnel who... See more

Response time

Clients share positive opinions on response_time, praising the prompt and helpful communication from the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cameron was very helpful. He was efficient and answered all my questions in a professional manner, which I really appreciated. For me personally, he was slightly pushy, but once we had decided to go w... See more

Company replied

Rated 4 out of 5 stars

Ellie was extremely helpful all the way through the process, and very patient with me when I had technical issues! She explained everything very clearly on my arrival at the flat, and told me how... See more

Company replied

Rated 4 out of 5 stars

It was a pleasure to be helped by Rhyan, he is a polite person who takes his time to explain things in detail. He explained that the property is suitable for investors because there is a long time ten... See more

Company replied

Rated 4 out of 5 stars

Chris was very open and honest and gave clear information about the companies process. I only mark as a 4 rather than a 5 as the process itself is not especially suitable for standard home buyers but... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(2,110)

1,311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unable to view the property that we…

Unable to view the property that we were intending to purchase. The property was on for a certain price but the buyer wanted at least 10% more than this price - unsure why the correct price wasn’t stated on the listing. Have also been contacted over 10 times asking me to leave a review, very very frustrating.

August 4, 2026
Unprompted review
Rated 4 out of 5 stars

Sale Leicester Property

just to say I find all the staff at let Property to be very efficient especially Alex and Lezette
Phone calls always answered or returned quickly which I find really helpful instead of waiting for an email reply which nowadays can be so slow with most companies. They arranged Photos and EPC very quickly and well organised
Highly recommended

July 16, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Coombes,

Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

I found Let Property on Instagram as I…

I found Let Property on Instagram as I wanted to sell my tenanted property. Janice handled my case and was extremely pleasant , helpful and well informed in all matters property and the area.

July 20, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Kate,

We’re delighted to hear about your positive experience with our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for your support, and we’re always here if you need anything.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Sale of HMO's

I found dealing with this firm easy, as they understood what I am trying to active.

July 28, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Ubique,

Thank you for your fantastic review! It’s feedback like yours that motivates us to continue delivering the best service possible. We’re grateful for your trust and look forward to serving you again in the future.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Helpful agent who was polite and…

Helpful agent who was polite and respectful

July 20, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Mercy,

Thank you so much for your kind words! We’re so pleased to hear that our service met your expectations. It’s feedback like yours that inspires us to keep improving and offering the best experience possible. We’re always here to help if you need anything!

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

He answered all most all my questions

He answered all most all my questions

July 26, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Muhammad,

Your feedback is greatly appreciated! We’re so glad to hear that you had a positive experience with Let Property. Thank you for choosing us, and please don’t hesitate to reach out if we can assist you further.

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Great customer service

Tom was very kind and happy to answer every question I had!

July 21, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Aliese,

We really appreciate your positive feedback! It’s great to hear that our service exceeded your expectations. Thank you for choosing Let Property, and we’re excited to work with you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Let Property are great!

The process was straightforward and completed quickly and efficiently.

July 19, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Dean,

Thank you for sharing your positive experience! It’s wonderful to know that you’re happy with our service. We’re committed to maintaining high standards, and your feedback helps us stay motivated. We look forward to assisting you again.

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

All very good and professional many…

All very good and professional many thanks

July 20, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Jason,

We’re so pleased to hear that you had a great experience! Thank you for your kind words and for trusting us with your property needs. Your satisfaction is our top priority, and we’re here whenever you need us.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Great job and service

Great job and service

July 30, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Peter,

Your positive feedback is much appreciated! We’re glad we could provide the support you needed and that you had a smooth experience with us. Thank you for your trust, and we’re here for you anytime.

Kind regards,
Let Property Service Team

Rated 4 out of 5 stars

Good attitude towards work

I tried to ask for a quote for my relative’s flat. The agent Alexander Cloran called me on several occasions for following up my enquiry. Though I didn’t reply him, he still continued to call me. His attitude towards work is appreciated. He provided me a rough figure about the flat’s value.

July 13, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Soong,

We’re delighted to hear about your positive experience with our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for your support, and we’re always here if you need anything.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Helpful and understanding!

Helpful and understanding!

July 23, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Naz,

Thank you so much for your kind review! We’re thrilled that you had a great experience with our team. Your satisfaction means the world to us, and we’re always here to help with any future needs.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Fantastic thanks.

July 30, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Hasim,

Your positive feedback is much appreciated! We’re glad we could provide the support you needed and that you had a smooth experience with us. Thank you for your trust, and we’re here for you anytime.

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Service

Marcus who is dealing with the portfolio is clear in what is on offer abd how it all works

July 30, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear JR,

We’re so pleased to hear that you had a great experience! Thank you for your kind words and for trusting us with your property needs. Your satisfaction is our top priority, and we’re here whenever you need us.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Joey was helpful and accomodated my…

Joey was helpful and accomodated my needs

July 27, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Gee,

Thank you for sharing your positive experience! It’s wonderful to know that you’re happy with our service. We’re committed to maintaining high standards, and your feedback helps us stay motivated. We look forward to assisting you again.

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Great service by Nathan

Great service by Nathan, was made aware of lesser known details about a property and referred to others

July 17, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Luke,

We really appreciate your positive feedback! It’s great to hear that our service exceeded your expectations. Thank you for choosing Let Property, and we’re excited to work with you again in the future.

Best regards,
Let Property Service Team

Rated 4 out of 5 stars

Alexander Cloran was really helpful

Alexander Cloran was really helpful, he was knowledgeable and explained things really well.

July 17, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Mrs Scott,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly encouraging, and we’re grateful for your support. Please don’t hesitate to reach out if you need further assistance.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Kara Isabel had great communication and…

Kara Isabel had great communication and was clear through the process

July 15, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Tony,

We’re overjoyed to read your positive feedback! It’s always our goal to provide an outstanding experience, and we’re thrilled to see that reflected in your review. Thank you for your support, and we hope to assist you again soon.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Matthew was extremely helpful and…

Matthew was extremely helpful and knowledgeable and was able to answer all of our questions effectively.

May 13, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Glen,

Your feedback is greatly appreciated! We’re so glad to hear that you had a positive experience with Let Property. Thank you for choosing us, and please don’t hesitate to reach out if we can assist you further.

Kind regards,
Let Property Service Team

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