Let Property Reviews 

2,110
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,303 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff is exceptionally helpful, polite, and thorough when explaining every single detail of the property sales process. Consumers also appreciate the extremely prompt responses, professional guidance, and wonderfully smooth communication provided throughout their entire property buying or selling journey. However, some reviewers were not happy with the persistent follow-up calls and felt quite pressured during their financial negotiations. A few other people also felt that unexpected communication delays, a complete lack of timely updates, and missing information made their overall experience significantly less smooth.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting helpful, polite, and knowledgeable interactions.... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are helpful, polite,... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional, quick,... See more

User experience

People report positive experiences with user experience, highlighting helpful and knowledgeable personnel who... See more

Response time

Clients share positive opinions on response_time, praising the prompt and helpful communication from the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cameron was very helpful. He was efficient and answered all my questions in a professional manner, which I really appreciated. For me personally, he was slightly pushy, but once we had decided to go w... See more

Company replied

Rated 4 out of 5 stars

Ellie was extremely helpful all the way through the process, and very patient with me when I had technical issues! She explained everything very clearly on my arrival at the flat, and told me how... See more

Company replied

Rated 4 out of 5 stars

It was a pleasure to be helped by Rhyan, he is a polite person who takes his time to explain things in detail. He explained that the property is suitable for investors because there is a long time ten... See more

Company replied

Rated 4 out of 5 stars

Chris was very open and honest and gave clear information about the companies process. I only mark as a 4 rather than a 5 as the process itself is not especially suitable for standard home buyers but... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(2,110)

1,312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great experience was well…

Had a great experience was well organised.

July 16, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Ayush,

Thank you for your positive review! We’re so pleased to hear that you enjoyed your experience with us. We value your feedback and are always here to help with any future needs. Thanks again for choosing Let Property!

Kind regards,
Let Property Service Team

Rated 4 out of 5 stars

Clear and efficient

Cameron was very helpful. He was efficient and answered all my questions in a professional manner, which I really appreciated. For me personally, he was slightly pushy, but once we had decided to go with a different property, he didn't try to convince us otherwise. If you read the reviews for this company first and know what to expect, you'll likely have a good experience. Being aware that they are dealing with investors and therefore have a business-minded approach will ensure you go into it with the right frame of mind.

July 10, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Damaris,

Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Alex has been a great help and very…

Alex has been a great help and very professional

July 16, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Colin,

Thank you so much for your kind review! We’re thrilled that you had a great experience with our team. Your satisfaction means the world to us, and we’re always here to help with any future needs.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Great conversation and knowledge

Great conversation and knowledge

July 13, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Michelle,

We truly appreciate your positive feedback! It’s fantastic to know that our efforts have made a difference in your experience. Thank you for your support, and we look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Great service!

July 1, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear RJS,

Your review made our day! We’re committed to providing excellent service, and it’s rewarding to hear that we achieved that for you. Thank you for sharing your experience, and we’re here for you anytime you need us.

Best regards,
Let Property Service Team

Rated 2 out of 5 stars

Ok communication but when I called I…

Ok communication but when I called I was told they had an offer for £20k above the advertised price although the property was reduced on that day and the advert hasn’t been updated to say an offer is on the table. That call was 2 weeks ago … make of that what you will. Then, I had continuous follow up calls asking for feedback on trust pilot because the person who told me the property was £20k plus (Alexander) is up for promotion…

So, here’s your feedback, as requested, good luck with your promotion.

Thank you - Mr J!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Was very attentive to my needs

Was very attentive to my needs

July 6, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Naseem,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly encouraging, and we’re grateful for your support. Please don’t hesitate to reach out if you need further assistance.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Alexander was great

Alexander was great, even though I was unorganised as possible

July 2, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Euan,

Your glowing review made our day! We’re committed to providing excellent service, and it’s rewarding to hear that we achieved that for you. Thank you for sharing your experience, and we’re here for you anytime you need us.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Call with Glen Properties with Ryan Martcode

Well informed on the buying process, very professional of what is expected and concise explanations. Would recommend for first time buyers or people wishing to invest in property.

July 1, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear James,

We truly appreciate your positive feedback! It’s fantastic to know that our efforts have made a difference in your experience. Thank you for your support, and we look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Very helpful advice and proactive

Sebastian was helpful with advice, he got in touch when he said he would and was proactive

June 2, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Jo,

Thank you so much for your kind review! We’re thrilled that you had a great experience with our team. Your satisfaction means the world to us, and we’re always here to help with any future needs.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Really simple to deal with and marketed…

Really simple to deal with and marketed the property within a week, no hassle no stress. Property not sold yet but in no hurry.

June 25, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Andrew,

Thank you for your fantastic review! It’s great to know that we were able to meet your needs and provide a positive experience. Your feedback motivates us to continue delivering excellent service to all our clients. Please don’t hesitate to reach out if you need anything else.

Warm regards,
Let Property Service Team

Rated 3 out of 5 stars

Good Service

The service provided was good

June 26, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Dwayne,

Thank you for your great review! It’s feedback like yours that motivates us to continue delivering the best service possible. We’re grateful for your trust and look forward to serving you again in the future.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Very helpful

Very helpful

July 6, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Zakib,

Thank you for your positive review! We’re so pleased to hear that you enjoyed your experience with us. We value your feedback and are always here to help with any future needs. Thanks again for choosing Let Property!

Kind regards,
Let Property Service Team

Rated 4 out of 5 stars

very tenacious

July 1, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Eden,

Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

My experience with Christopher was very…

My experience with Christopher was very good and he was very helpful. I got all information from him.

June 19, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Faisal,

We’re thrilled to hear that you’re happy with the service you received from our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for choosing Let Property, and we hope to work with you again soon.

Best regards,
Let Property Service Team

Rated 4 out of 5 stars

Chris was very open and honest and gave…

Chris was very open and honest and gave clear information about the companies process. I only mark as a 4 rather than a 5 as the process itself is not especially suitable for standard home buyers but focused more on lettings investors. Not an unreasonable business model but perhaps not entirely clear in their initial advertising.

July 9, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Kirsty,

We’re so happy to hear that you enjoyed your experience with Let Property! Our team is dedicated to providing top-tier service, and it’s great to see that reflected in your review. Thank you for your trust and support! Your comments regarding the initial advertising have been duly noted and we always appreciate feedback that will help implement a better service in the future.

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Very Positive

July 14, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Ben,

Your positive feedback is much appreciated! We’re glad we could provide the support you needed and that you had a smooth experience with us. Thank you for your trust, and we’re here for you anytime.

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Curtis was great

Curtis was great

July 14, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear 'Consumer',

We’re so pleased to hear that you had a great experience! Thank you for your kind words and for trusting us with your property needs. Your satisfaction is our top priority, and we’re here whenever you need us.

Best regards,
Let Property Service Team

Rated 1 out of 5 stars

Please avoid using this company, Bottom of the barrel

Please avoid using this company, they lie to get you to sign up, I'm naming Nathan Allcock who once signed up has not answered an email or call and left it to whoever who are just as useless. They claim to have a huge list of buyers looking to buy rented property, in short they just advertise as any other estate agent, they list at a lower price than what was discussed and drop the price further without consulting you, they are terrible at answering the phone or returning calls, most estate agents are bad but these are the bottom of the barrel, please please stay clear of them
(I wrote this review originally 13/06/2026 but they persuaded me to remove on the promise they would do better, they haven't)

July 14, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Justin,

Thank you for taking the time to leave your feedback.

We are sorry to hear that you remain dissatisfied with your experience.

For clarity, once a client has completed the initial sign-up process, they are assigned a dedicated Account Manager who becomes their primary point of contact throughout the marketing of their property. This is to ensure there is a single individual who can provide updates on buyer interest, feedback, and the progress of the sale.

Whilst we utilise the same major property portals as traditional estate agents, our service also includes marketing properties directly to our database and investor forum, comprising tens of thousands of investors whose property requirements are matched against suitable opportunities.

Unfortunately, where there is limited or no interest from both the wider market and our investor network, this is generally indicative of either the property's appeal to buyers or the asking price relative to current market conditions. In such circumstances, we can only provide recommendations based on the feedback and activity we receive, but the decision to amend the asking price always remains with the vendor.

We have also reviewed your file and can see that communication was maintained throughout the marketing process, and we have found no evidence of prolonged delays in responding to your enquiries.

We are disappointed that your experience has left you with this impression and wish you every success with the future sale of your property.

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Good experience with Daniel

Good experience with Daniel, answer all questions, and provided detailed information on property.

July 2, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Wasiq,

Thank you for sharing your positive experience! It’s wonderful to know that you’re happy with our service. We’re committed to maintaining high standards, and your feedback helps us stay motivated. We look forward to assisting you again.

Best wishes,
Let Property Service Team

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