We received a very professional service from the outset. The delivery was completed today by Matt & Jeff who were really good, hard working despite the intense heat
Company replied
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See what reviewers are saying
Really helpful delivery people. The company as a whole are very helpful. I had to postpone part of my delivery today due to issues at my end. This has been reorganised and the part that was delivered... See more
Company replied
I used to visit a catalogue store every year or two at the most to replace cupboards, beds and mattresses in a student HMO house. The furniture supplied by Let Us Furnish has lasted in excess of 8 ye... See more
Today, Matthew and Rhyder came to deliver furniture to a client's house. From start to finish these lovely lads were polite, friendly, hardworking and nothing was too much trouble. They assemble... See more
Company replied
Company details
- Furnished Apartment Building
- Bed Shop
- Bedroom Furniture Store
- Furniture Rental Service
- Office Furniture Store
- Sofa Store
About Let Us Furnish
Written by the company
Welcome to Let Us Furnish: one of the UK's leading suppliers of furniture packs and contract furniture. If you have a room or home to furnish, we'll support the whole task, from larger items to home accessories - any style, any budget.
Established since 2004 we offer a turnkey service, we will deliver the items, assemble and remove all waste packing to leave you property ready to rent.
From our website you will see a selection of bedroom furniture, beds and mattresses, sofas, dining sets, electrical appliances we even offer linen and kitchenware meaning we are ideal for your whole furnishing needs!
We offer of a service of replenishing single items, full property packages and large project work with multiple properties or large scale accommodation. Please contact us to discuss your requirements and we will provide you with a bespoke quote suitable for your project.
Delivery and Installation
We install our products
When you use Let Us Furnish you are trusting a reputable company with over 20 years experience. We offer a delivery and assembly service where our trained uniformed staff will deliver our products, unpack, assemble and remove and dispose of all waste packaging leaving your property ready to rent!!
Contact info
Unit 10, SA5 4ED, Swansea, United Kingdom
- 01792798839
- sales@letusfurnish.co.uk
- www.letusfurnish.co.uk
4.8
Excellent
122 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent from start to finish
Excellent from start to finish. No hassle. Delivered and put in rooms, set everything up and took Rubish away. Great lad. Thanks very much
October 7, 2021
Unprompted review
Brilliant
Great service, totally pain free and easy. Delivery guys were brilliant. Love the furniture.
April 25, 2021
Unprompted review
Excellent customer service and…
Excellent customer service and products. A couple of damaged pieces that were replaced straight away. Would definitely use again! A special thank you to Teifion who accommodated all my questions! Thank you!
February 22, 2021
Always easy to deal with and if there’s…
Always easy to deal with and if there’s an issue, they deal with it!
February 17, 2021
Excellent customer service from first…
Excellent customer service from first point of contact to delivery.
Good quality product at a good price.
February 15, 2021
Excellent customer service
Excellent customer service. The team did go the extra mile to accomodate tge client’s requirements. Good quality, stylish, and practical furniture that blends well in each room. The delivery service was very efficient, and all furniture was unpacked and installed without delay.
February 15, 2021
Reply from Let Us Furnish
Hi Paul I will certainly pass non the comments to the installation team, Thanks again, Teifion
Great service from start to finish
Great service from start to finish.
Very happy with the products and the team who came out to fit them.
The price was very competitive for the quality of the products delivered.
I will be using again and more then happy to recommend to family and friends.
October 24, 2020
Reply from Let Us Furnish
Hi Mitch, Thank you for the review, glad you were happy with the service received.
Hope to speak again soon.
Teifion
great products at great prices
great products at great prices, will definitely be using again.
October 24, 2020
Reply from Let Us Furnish
Thanks Jason, I trust the Honk Kong range looks great in the rooms.
Delivered on time and the guys who put…
Delivered on time and the guys who put the furniture together were really helpful and efficient.
October 23, 2020
Reply from Let Us Furnish
Thank you Patrick, I will pass on your feedback to the guys that delivered.
Thank you very much
Thank you very much. You did exactly what it said on the tin and at what turned out to be great value. Mark
October 23, 2020
Reply from Let Us Furnish
Thank you Mark for the review, hope to be of service again.
This company is not only not…
This company is not only not transparent but even if you want to settle the loan early they would still make you pay the full installments including their full amount interest. I have all correspondence in place to prove this. Also they deny they supplied some of the furniture if something breaks and also they would attack you personally if you have signed Personal Guarantees and would take you to court without a notice. Even if the balance is settled they still take you to court because they are totally clueless as to what they are doing. All the above plus the lack of transparency with their Purchase Hire Agreement and harassment (shaming you on social media) are being reported to the relative institutions. Otherwise if you really want super expensive and low quality furniture combined with dept collectors approach - this is the right company for you!
I think that not many people would dare posting a poor review even if they want to as we can see the vicious responses. As a well known investor in the industry my only intention is to prevent others who are now starting to fall in the traps that I did. I have purchased many furniture packs after using this company from different suppliers and it is my right to share my experience regarding this company. It is not a false information.
12 reviews for the last 12 months is not a lot. I'm guessing less and less people are using them.
October 14, 2020
Unprompted review
Reply from Let Us Furnish
In reply to your review.
1. Your partner noted in his previous 1 star review and you have also mentioned there is no transparency. The original quote you received listed the cost of products to purchase and also what the monthly cost would be to finance. The finance agreement you signed had all the costs clearly listed. Therefore, it is your obligation to read these documents before signing and agreeing to them. This is a business decision you made to finance the furniture, you were under no obligation to do that.
2. You sent us an email in 5.2.20 noting that you had another HMO for furnishing. This suggests to me that at the point 16 months after your initial delivery you were happy with the furniture. Nothing was mentioned or reported to us about any issues.
3. We had not taken to social media to harass or shame you. All I have done is posted a reply on Trustpilot to a review left by your business associate. Do not make false allegations which are in the public domain.
4. Harassment is not defined by a company recovering debt owed by breach of a financial agreement , which we have been since February this year.
5. As you had emailed us last week refusing to make any payment you left us with no option but to pursue the matter through the legal system. This was not done without notice, you had outstanding debt for 8 months.
6. Items you had only emailed us last week claiming to be damaged wasn't furniture that was supplied under this agreement. This was only brought to our attention last week while we were pursuing the debt.
As a business we will always endeavor to resolve any issues amicably with customers. Unfortunately it is you that have decided to take to Trustpilot to post false information and threats and therefore as a business we will do our utmost to defend the great reputation we have within the industry.
Teifion Morgan (MD)
Poor quality furniture & High Prices
Poor quality furniture. Lack of transparency with pricing. We ended up paying double. We are very experienced portfolio landlords. We would never recommend this company to property investors after our very bad experience of their low standard furniture and lack of transparency on pricing.
October 6, 2020
Unprompted review
Reply from Let Us Furnish
In response to your recent review.
We supplied the furniture to a business which I assume you have links to, however we had no communication with you during that process in 2018. At the time of placing the order the customer decided to finance the furniture rather than purchase the furniture. All costs were disclosed at the time, providing the quote which included full breakdown of costs associated with financing the furniture. The customer opted to choose finance which inevitably costs more that purchasing outright. In February this year we gave a settlement figure which the customer declined and decided to keep the furniture on finance. In terms of poor quality, we provided the furniture that was opted for, we have varying styles and quality of furniture the price charged reflects these variations.
At no point in the last 2 years have we been contacted with issues relating to the furniture.
Your Trustpilot review from my opinion is essentially a response due to my colleague in accounts making contacting for outstanding debt as there is a large sum owing to us as a business on this finance agreement. No payments have been made since February and we have been offered 50% of what is owed as a settlement which we have declined.
I will be contacting Trustpilot and giving them the full facts for them to determine whether the review should remain on our site. Taking 2 years to place a review of service received in October 2018 and issuing a negative review only as a result of us pursuing debt which is owed seems to be against what Trustpilot is meant to be used for.
Excellent service from these guys and…
Excellent service from these guys and excellent customer service . Placed a order for a bed arrived within time frame given .
Very pleased with the product and definitely be ordering future furniture from Let Us Furnish .
Keep the good work and excellent customer service .
June 10, 2020
Unprompted review
Wonderful support on the phone
Wonderful support on the phone, they managed to meet my very tight deadline and great value for money.
March 27, 2020
Unprompted review
Very Good
Great service and I was impressed by the customer service from the delivery people. I’d be happy to use them again.
March 26, 2020
Unprompted review
Good prices
Good prices, easy ordering process and excellent delivery service. Would recommend these guys to everyone.
March 19, 2020
Unprompted review
Reply from Let Us Furnish
Thank you for the review Metin, we look forward to speaking to you soon on your next order.
Awesome customer service with a top…
Awesome customer service with a top quality product to back it up!
March 19, 2020
Unprompted review
Reply from Let Us Furnish
Thanks for the feedback, and for the order due out on Friday. Much appreciated
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