Lexhaminsurance Reviews 1,711

lexham provides cheap insurance for young riders i like them. but whats ruins it, is getting in touch with them. im late on a payment and need support paying due to a situation with my banking. Ive be... See more

Tried to renew bike insurance over phone, but was in queue for 15 minutes, then had recorded message saying phone lines would close soon, so gave up. Renewed through portal within 5 minutes.

I renewed my motorcycle insurance by telephone. This was a very frustrating experience because during the process the operator had to read out a lot of the stuff that was in the renewal letter. This t... See more

The process was quick and easy however for a new scooter rider the price given is expensive. I know people who are charged under £500 yet I was charged nearly £2,000. Lexham are my first insurance com... See more

Impossible to get onto app - will not accept insurers details. Very difficult to contact the correct department once a claim has been submitted, there are so many different divisions! Promises to... See more

Getting hold of them is impossible. I'm sure when I took out the insurance and needed to speak to them I wasn't on hold for an extended period of time, but I've been trying to contact them for 2 days... See more

Finished 2 years with insuring my motorcycle with Lexham. It consistently was the cheapest around, which was my major requirement. I didn't make any claims, nor did I contact them, so can't com... See more

Beware when you renew policy. Renewal policy system is confusing and difficult to speak to a human to sort out changes. I paid twice in error. Trying to recover error payment and Lexham have gone into... See more

So many problems over the years with low service standards elsewhere so the Lexham level has been refreshing. The app is easy and the access to documents etc miles better than other bike insurance age... See more

This company went out their way to help get insurance for a bike which was not in the AIB database (it was a new model. We got insurance at a reasonable price. They loose a point as you MUST use two s... See more

I recently had my policy reinstated after a stressful experience, and I want to sincerely thank Tracey for her outstanding support. She was patient, kind, and genuinely willing to help. Despite th... See more

Took out comprehensive cover for my Bike as a new policy. Paid upfront After passing bigger bike test test and updating my licence details mid-term (Feb 2026), they re-issued the schedule w... See more

The device was good as usual. However, I do not understand why I had to pay a ‘non refundable fee’ of over £100. The reason for this should be clearly explained. I was on a time limit before going on... See more

Have been with this company for a little over a year with no issues, dropped my yearly quote after a year of no claims and helped me upgrade my insurance. Called today to help access my customer port... See more

I was given a number of quotes however Lexham was able to deal with my application straight away. Unfortunately I was able to change the start date meaning having to wait a couple weeks - temp bike in... See more

Just saved literally £387 by leaving these diabolical insurers and going to Aviva through carole nash brokers(arnt brokers meant to charge more).. what a scam game this lexham is i truly belive,I even... See more

Too many restrictions and unusual requirements that I've not seen with other insurance companies before. No social, domestic and please, with commuting to work option. Not very good for so called comp... See more

Disgraceful company. Took insurance out then found three mistakes on the statement of facts. Rang them, 30 minute wait then eventually managed to correct the errors. Tried to charge me an extortiona... See more

40% increase with no logic, reason, or explanation. Very time consuming contact. Had to talk to three people before i got a call back from a "manager" who could tell me nothing. Very frustrating.

The online quote was accurate and detailed. When I called the sales desk, all the details had been recorded correctly on the quote. Everyone I spoke to had time to go through the small prin... See more

Very easy to manage my account including renewal which I've just done 2nd year insuring my van with lexham look forward to many more Very competitive price both times

I found the company very easy to use. After buying my 1st motorhome and being 40 and having zero motorhome no claims, i was worried about being able to insure a motorhome. Lexham made it a very easy a... See more

As a new customer to lexham they handled my enquiries and new policy process with professionalism and sent paper policy as requested next day .will definitely deal with them again although their setti... See more

My experience has been great and without any problems. I am receiving emails and messages informing me about everything from my policy to my phone number in case I need help. I am really very satisf... See more

Received my renewal quote in good time and was very good, cheaper than other companies I checked, went ahead with it and all got sorted with no problems. Spot on!

App is fab and you can do most changes without talking to anyone. Had to call to make renewal changes. The person I spoke to was really helpful and then added the new renewal to the app so I could a... See more

Called Lexham got a quote for my motorcycle went through the procedure and got it insured. Absolutely happy with the service I spoke to George c. Great to talk to very helpful he’s an asset to the com... See more

Competitive price compared to o to hers..easy to use app. Hopefully will never need to make a claim so as yet unable to vouch for the claims procedures. Unable to use my full n.c.d. as been off the ro... See more

You were one of a few I was considering to choose,and you gave me best price. Thanks for having me being insured with you guys and let's hope we stay together for a long time. Also you have provided m... See more

Easy to purchase online. Easy to get in touch via phone for an alteration to the policy. Customer service advisor was really helpful.

I found you company to be very confusing. I had an accident and I was contacted be two companys who work for you. At one point I thought it was a scam company trying to get hold of me.

Very easy to set up. The communication from them has been excellent and they acknowledged receipt of things I had to send back promptly.

Very well priced quote with good cover, website was easy to navigate also making it easy to complete the purchase of the policy

when I had a crash back in November, Lexhaminsurance helped me all the way. Been with them for over 2 years and will gladly stay a customer

Lexhan gave a good quote, at a fair price. I'd recommend anyone try them for insurance cover.

The person that assisted me with my insurance was very helpful and covered everything in detail. Would have given 5 stars if I didn’t have to wait for 1hr 30mins to get my call answered. But with tha... See more

Got 2 bikes insured with lexham, tried calling all day no answer thought i use the online chat, cant quote on chat line ? So finaly used thier website and it doesnt reconise my adrees enen though i h... See more

Great ! Thanks Lexham, I got my bike insured for a great price, lovely people to deal with, definitely recommend, see you next year ! 😁👍🙏

After a confusing application for renewal which I accepted, however it was very confusing with the request for No Claims Proof. I sent several emails requesting clarification. To date Lexham have no... See more

A direct debit payment had failed and we were not notified by Lexham. When I noticed the payment hadn’t come out I called up to make the payment and find out what had happened. The staff member I spok... See more

Brilliant service thank you 👌🏻 I can't remember the lads name I'm sorry but, I hope he went and tried a white can of monster 😉 Much better than red bull

This company is a nightmare. They refuse to pay out legitimate claims and use conditions that don’t exist anywhere else in the UK to avoid responsibility. Their handling of my theft claim w... See more

I will never recommend to anybody use insurance under lexham staff is rude . Without any reason they charge . My insurance is valid but insurce is rejected by deliveroo , just eat, sturt ,uber as well... See more

I had last year an incident and when I contacted them they transfer me to Lancaster Claim compny wich are terrible at deeling with claims. Had a personal injury and they explained that they are not de... See more

Worst company EVER for insurance. I had a vehicle stolen in 2025, and they threw the claim out straight away, with no grounds. The vehicle was then recovered by police, and i had to pay a rel... See more

Wish there was an option for Zero star, absolutely appalling insurance (was my first and last time using this for my moped) didnt help at all when my bike was stolen. Also they are very fast at taking... See more

Absolutely horrible company. Last time ever they'll see me as a customer. Currently on hold for 50 minutes. This is maybe the 10th phone call with wait times between 10-50 mins to get someone on the l... See more

Unbelievable need to change bike to another and the fees for making the adjustments was ridiculous. I'm really disgusted with lex loyal customer and they shaft you like this. And to cancel it's even w... See more

After I paid for the comprehensive policy, I was asked to provide confirmation for NCD. I was able to do so but broker did not accept one from Greece. I have my drivers license and riding experience... See more

The fact I could do my renewal on the website was brilliant but I thought it a little unfair I had to pay the admin fee