Genuinely disappointed with their customer service. Due to the design of the Exhaust it sits lower there is no reference to this on their website and their response is “Installation of after market... See more
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See what reviewers are saying
Got a cbr650f full exhaust sistem from them. Very fast delivery well packed and all accessories in box. Unfortunately i couldn't find any instructions to put everything together. Exhaust itself is ver... See more
I brought an exhaust from Lextek that the site recommended would fit my bike. It was all installed after 2 months the exhaust started to rattle. The customer service was not interested in solving the... See more
Excellent quality, great sound, easy to fit ( once you’ve got 10 years of crud off the old downpipes!) O2 sensor mount in a slightly different position to stock but nothing 10 minutes spent re-routi... See more
Company details
Information provided by various external sources
At Lextek Motorcycle Products we are committed to providing our customers with the highest quality motorcycle and scooter products at the lowest possible prices. We do not sponsor racing teams, commission large advertising billboards or run full page glossy adverts in bike magazines. All of which helps us to reduce our costs allowing us to pass the savings directly to you.
Contact info
Units 15-18 Greendale Business Park, EX5 1EW, Exeter, United Kingdom
- 0844 567 8887
- enquires@lextekproducts.com
- www.lextekproducts.com
Great service excellent product.
Great service start to finish I firstly emailed the company for compatible with my bike as the forums were giving me different information Lextek got back to me the next day with the answer and I ordered the levers. Great fit and finish excellent feel through the new levers and quality is great 👍.
Hopefully will be getting more products from Lextek.
Thanks again for your advice and fast delivery 👍
April 16, 2023
Easy to navigate on the website
Easy to navigate on the website. The compatibility for the model of bike needs to be more clear when looking at parts to see if they fit.
May 19, 2023
The parts came on time no much research…
The parts came on time no much research into part no instructions with it customer service shocking but apart from that it was spot on
May 13, 2023
Reply from Lextek Products
Hello,
It's a shame you feel that customer service was shocking when dealing with your enquiry. I can see from our communication that you first contacted us on Friday the 12th and you were provided a reply on Monday the 15th. Unfortunately we are closed at the weekends so were unable to reply sooner. Hopefully this small delay has not tarnished your view of the brand as we will always do our best to reply in a timely manner.
Kind regards
Team Lextek
OUTSTANDING QUALITY & SERVICE..
Outstanding quality and performance products from this company, very well made at a respectable price,no need to shop anywhere else.!! I have had a few items from Lextek with no faults or issues whatsoever, fit and finish superb. As for their customer service 10 out of 10 every time, nothing's too much trouble, always happy to help out promptley, which makes a change these days. I will soon be making another purchase from this company, No need to use anyone else.!! Hope they continue in business for a very very long time with there service to the biking community. well done!!.
April 28, 2023
Just the best..
Just fitted my second Lextek exhaust. The first was on a Tiger 1050 sport, the latest on my new KTM superadventure 1290.
Both sound amazing and the quality is brilliant. Can't believe they can make exhausts of such quality for the price..
Both fitted perfectly and the service and postage are, in my opinion unbeatable. Thanks guys keep up the good work...
April 28, 2023
Excellent service
Excellent service, delivery earlier than expected. Excellent quality perfect fitment and top quality finish.
April 18, 2023
Great quality carbon exhaust
i ordered a carbon fibre SP9C exhaust with link pipe as I felt it was the one to best suit my bike, a kawasaki Ninja1000sx, i wasn't wrong when it arrived,
excellent build quality and fast delivery. easy to fit with all the parts being supplied that was needed.once fitted and running the sound without the baffle in was superb, a lovely deep burble and once out on the road, it sounded even better.
great service and a quality product from Lextek.
January 14, 2023
Great price and good quality products…
Great price and good quality products most of the time have stock of products I'm after and good prompt delivery service and options
March 14, 2023
Ordered sp11c exhaust with link pipe…
Ordered sp11c exhaust with link pipe for my Kawasaki ninja 1000.
Delivery was next day and packaged very well.
Looks great on my bike, very pleased.
Many thanks Paul
March 23, 2023
1st class service and top quality…
1st class service and top quality products, will definitely be using again.
March 10, 2023
very knowledgeble about the bike ive…
very knowledgeble about the bike ive got and the fitting
March 6, 2023
Yamaha T-Max Exhaust 2006
Yamaha T-Max Exhaust 2006
Excellent quality exhaust system , very fast delivery and fitted a treat.
Extremely pleased with this purchase
Mike H
March 4, 2023
Quick honest people doing their best…
Quick honest people doing their best for the customer
February 16, 2023
Fantastic service
Fantastic service and excellent customer service aslo very quick delivery
February 21, 2023
Good quality products at decent prices
The website is simple to use and being able to search for bike specific parts is great. That coupled with good quality products and reasonable prices is ideal.
February 11, 2023
Very helpful staff
Struggled on mobile to buy an item. Ben through email was very helpful to resolve some issues I had. Dont think some internet sites like mobiles. Took a while to fill in info i.e address and separate delivery address. Otherwise I would have given 5 stars. A big thanks to Ben for patience 😁 and yes I would use again.
February 2, 2023
Grwat experience, Had what I wanted at a great price easy…
Had what I wanted at a great price easy to order quick delivery fit like a glove my hayabusa is happy, so iam i
February 2, 2023
BUY CHEAP BUY TWICE
Terrible customer service.
Bought an SP11C and link pipe. Been talking to tech for at least 3 months as it doesn’t fit properly. They blame installation. End can scrapes the floor at lean (I am not Valentino Rossi). After lots of back and forth and trying different angles etc they finally sent a new can and told me to get in touch so they can talk me through the fitting. Great that they sent a new can but after a month of me emailing for the advice they offered still no reply. Buy cheap buy twice. Pay the extra money and get something else. If anyone wants a cheap unboxed SP11C there will be one going on eBay very soon!
January 27, 2023
Unprompted review
Reply from Lextek Products
Dear Richard
I'm sorry that your requests for support have gone unanswered, have you been emailing someone direct or communicating this through our ticket system please? I'm very disappointed that you have not had an answer yet and would like to help. Could you contact us through our contact https://www.lextekproducts.com/contact.php and we'll get someone to help you with this straight away?
Kind regards
Ben
*Update 02/02/2023* Hi Richard
I've tried to contact you via your original ticket thread to no avail please get in touch so that we can assist you further.
Kind regards
Ben
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