Liberty Flights Reviews 

13,506
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 822 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly website, noting how remarkably simple and entirely stressless the online ordering process is from start to finish. Reviewers also love that items arrive extremely quickly, are securely packaged, and consistently offer fantastic overall value with wonderful everyday flavors. Some people were dissatisfied with the delivery service, explaining that packages occasionally took much longer to reach them or unfortunately went missing entirely. A few reviewers additionally mentioned continuous frustrations regarding missing tracking information and difficulties getting prompt, helpful assistance from support when trying to resolve problems.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, noting that orders consistently arrive promptly and... See more

Product

Reviewers mention positive feedback about product quality, highlighting great e-liquid flavours and excellent... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction and loyalty. Consumers... See more

Order

Users describe positive interactions with order, highlighting an easy online process and prompt, reliable... See more

Quality

Customers consistently report satisfaction with quality, praising the top-class liquids and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to follow website, painless ordering process. Super Quick turnaround receiving order, kept updated on purchase progress. Well packaged product. Liberty Flights is safe company to deal with, top l... See more

Rated 5 out of 5 stars

Amazing service. I have used this company for over 12 years and always pleased with the products. I use menthol 50/50 xo liquid it has a great taste and as a loyal customer I receive regular discount... See more

Rated 5 out of 5 stars

Website very easy to use and ordering totally stressless and delivery excellent, arrived when promised. The products are excellent and we buy on a very regular basis. A big thank you to all the team... See more

Rated 5 out of 5 stars

Not so good this time. Took over a week to get my order and I had to chase the order, not the first time this has happened. I was told that they had a backlog then I was told one of the products was... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

Welcome to Liberty Flights (established in 2009), one of the leading specialists in E-Cigarettes and E-Liquid that customers throughout the world have recognised as one of the best suppliers in the industry. Offering the solution that is one of the most adaptable and customisable ways of enjoying a safer, healthier and more cost-effective alternative to tobacco and cigarettes, Liberty Flights have spent the time researching a reliable way of delivering an authentic nicotine experience but without the many dangers and social aspects of conventional cigarette smoke. Our e cig devices are the way forward for many cigarette smokers, who perhaps are looking for a cheaper way to smoke or who are looking at alternatives due to medical advice. One thing that e-liquid does is authentically recreate the way in which smokers gain their satisfaction from tobacco.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

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4.8

All reviews

(13,506)

826 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My experience is good for your service…

My experience is good for your service but at any time you sent the package of e liquid, plastic cover is open at list one of those is open. Other thing when I want to use my points to reduce the price I copy that and paste but you don't accept that. I don't know why. Thanks

June 22, 2026
Rated 4 out of 5 stars

Liberty flights provided a vape kit to…

Liberty flights provided a vape kit to me on the behalf of feel good suffolk, an n.h.s initiative to support someone giving up smoking , good vape, 15 e liquids in the kit 3 various strengths, to date all good with the kit,

June 22, 2026
Rated 4 out of 5 stars

Quick delivery ,product great as usual…

Quick delivery ,product great as usual , I do struggle getting some of my caps of the bottles at times , not impressed with the delivery as box was all battered and I live in a 3rd floor flat and as I pressed the buzzer to let the delivery driver in he threw the package into the communal area where anyone can access luckily I was home

June 22, 2026
Rated 1 out of 5 stars

ASPIRE Pockex Vape

ASPIRE Pockex Vape
My husband had a problem with a new Vape which was opened about a month ago. The top will not attach to the barrel for some reason. Even after numerous emails to the Contact centre we have had no other correspondence from the team and the problem has not been rectified.

June 12, 2026
Liberty Flights logo

Reply from Liberty Flights

Hi Dawn,

Thanks for taking the time to write us a review and apologies to hear of this.

I can see my colleague has responded to your message however I have followed this up.

I look forward to your response and apologies again.

Kind regards,
Adam
Liberty Flights

Rated 1 out of 5 stars

Everything came broken all the vapes…

Everything came broken all the vapes had spilled everywhere

June 16, 2026
Liberty Flights logo

Reply from Liberty Flights

Hi Lauren,

Thanks for taking the time to write us a review.

I have tried to call you to discuss this further but have been unable to reach you.

I have sent you an email directly but if you can please give me a call on 0330 024 2323 and ask for Adam.

I look forward to hearing from you soon.

Kind regards,
Adam
Liberty Flights

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