I can’t recommend Abby highly enough. What a journey and what a bounce back! After going through a pretty challenging period trying to get things across the line, Abby never gave up. She stay... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Abby was amazing throughout a difficult sale and finance process. Never missed a beat even when she was out of the country for holidays! An absolute pleasure to deal with
We had the wonderful fortune of being introduced to Abigail Monk through our accountant. After many attempts through different avenues we contacted Abigail at Liberty. Abby was the one who th... See more
Abby has done several applications for me now and every time has never been declined. She fights to get me over the line. She has excellent judgement as well because if an application is unlikely to b... See more
Company details
Information provided by various external sources
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
Disclaimer
Contact info
PO Box 411, 4216, PARADISE POINT, QLD, Australia
- 0456 665 106
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional service from the very…
Exceptional service from the very start!
Abigail was an incredible asset throughout our entire loan process. She was our life saver in taking us out of an absolute way too high interest rate home loan. To what we thought was impossible to get out of as we were only into that home loan for 4 or 5 months. She gave us the confidence that she can get us a better deal, to which she did deliver to us on a silver platter as promised!!
From our first contact, she was incredibly helpful, patient, and always available to answer our questions. Her communication was excellent, keeping us informed every step of the way.
What impressed my wife and I was that Abigail was on top of EVERYTHING and made the loan documentation preparation smooth and stress-free for us. She even went the extra mile by following up with us after settlement to ensure we were happy with the outcome. We were so impressed with her dedication and will definitely be using her for all our future loan needs. We have already recommended her service to our families and friends. We have found our Lifetime Loan Broker! Thank You again Abigail!!
Abigail contacted us a result of a…
Abigail contacted us a result of a conversation with our Financial Advisor for retirement. He noted we were paying significantly more for a loan than we should have and we were a little (actually a lot) disappointed with the service we had been receiving from the provider. Abigail stepped up and listened to our needs made some suggestions and then proceeded to make things happen and we can’t say enough to support her work it was painless and prompt and the changeover went surprisingly smoothly.
Abigail helped me understand my…
Abigail helped me understand my borrowing power and helped my sister with her car loan.
She was quick to respond, friendly and honest.
I definitely recommend her to my friends and family, 10 out of 10!!
Incredibly Helpful
Incredibly helpful through out the entire loan application process. Everything was made clear and simple, responses were promp and helpful and the service was genuine and friendly. Something which is hard to find from other brokers.
SMAF lending
Abigail explained everything in simple terms, knows her products and has made this experience pleasurable.
Happy Customer
Abigail was amazing and nothing was too much trouble. The communication was excellent, I would be more than happy to refer Abigail to anyone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







