Alan was such an asset during our mortgage application process. Nothing was too small to explain (first home buyer), so we knew exactly what was needed for each stage of the process. He made it so sim... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Alan went above and beyond to land our required finance with some tricky history on our part, plus a silly deadline for settlement we agreed to. He communicated constantly with the seller and our... See more
You made sure that you looked after me throughout the journey. You invested so much time and effort, keeping me up to date with everything. Alan, you’re an honest and caring bloke matey. Thank you... See more
Alan was incredibly helpful. It was my first time buying a home, and he took the time to talk me through the process and what i should expect. He answered all of my questions and kept me in the loop a... See more
Company details
Information provided by various external sources
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
Disclaimer
Contact info
Derwent Meander, 6027, Joondalup, Western Australia, Australia
- 0451 063 744
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Compassion and Professionalism
Alan demonstrated exceptional professionalism, extensive knowledge, and unwavering integrity throughout the process, ensuring a seamless experience.
You made sure that you looked after me…
You made sure that you looked after me throughout the journey. You invested so much time and effort, keeping me up to date with everything.
Alan, you’re an honest and caring bloke matey. Thank you for making my family dreams come true.
Alan was really helpful and…
Alan was really helpful and knowledgeable about my loan and future planning around my mortgage. He was easy to contact and explained everything as we went so I understood every step of the way.
Always a pleasure talking to Alan and…
Always a pleasure talking to Alan and finding a solution.
Amazing Alan!
Alan was helpful in guiding me through the refinancing process, answered all my questions and made things super easy as well as simple to understand! Thanks Alan!!
Alan was friendly, and went above and beyond
Alan was incredibly helpful. It was my first time buying a home, and he took the time to talk me through the process and what i should expect. He answered all of my questions and kept me in the loop along the way. I was buying interstate, and sight-unseen. Alan was able to help suggest to me the things he saw, and things to ask the inspections, and contractors . I am very thankful and happy wth Alans service, and would thoroughly recommend him.
Alan went above and beyond to land our…
Alan went above and beyond to land our required finance with some tricky history on our part, plus a silly deadline for settlement we agreed to.
He communicated constantly with the seller and our settlement agent which made everyone confident progress was being made.
We'll be forever grateful.
Alan delivers a real personal approach…
Alan delivers a real personal approach to our situation. He communicayes really well, breaking things done to an easy way to understand, and offering real advice tailored to our needs.
Alan is brilliant
Alan is genuine, efficient and great with communication. We really appreciate how easy this was made for us - thank you, Alan!
Alan - What a Star!
Alan was great to work with. He guided us through the entire process with his knowledge and communicated with us every step of the way.
Great mortgage broker.
Alan was fantastic to deal with. He was able the explain everything clearly and was super organised with all documentation. He was flexible around our schedule. I would highly recommend his service to others.
Amazing, trustworthy broker
Alan was fantastic in keeping open communication and helping us each step of the way. At times the process was stressful but Alan was very reassuring and efficient.
Person focused service
Alan was such an asset during our mortgage application process. Nothing was too small to explain (first home buyer), so we knew exactly what was needed for each stage of the process. He made it so simple and stress-free, which I didn't think was possible! He gave regular updates on where the application was with the bank and sorted out any issues directly with our settlement agent. Couldn't fault his friendly and swift services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







