Liberty - Alan FrancisReviews 

13
TrustScore 4.5 out of 5

4.5

Derwent Meander, 6027 Joondalup, Western Australia, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Alan was such an asset during our mortgage application process. Nothing was too small to explain (first home buyer), so we knew exactly what was needed for each stage of the process. He made it so sim... See more

Rated 5 out of 5 stars

Alan went above and beyond to land our required finance with some tricky history on our part, plus a silly deadline for settlement we agreed to. He communicated constantly with the seller and our... See more

Rated 5 out of 5 stars

You made sure that you looked after me throughout the journey. You invested so much time and effort, keeping me up to date with everything. Alan, you’re an honest and caring bloke matey. Thank you... See more

Rated 5 out of 5 stars

Alan was incredibly helpful. It was my first time buying a home, and he took the time to talk me through the process and what i should expect. He answered all of my questions and kept me in the loop a... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Derwent Meander, 6027, Joondalup, Western Australia, Australia

  • 0451 063 744

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.5

All reviews

(13)

985 reviews in the last 12 months

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Rated 5 out of 5 stars

You made sure that you looked after me…

You made sure that you looked after me throughout the journey. You invested so much time and effort, keeping me up to date with everything.

Alan, you’re an honest and caring bloke matey. Thank you for making my family dreams come true.

May 26, 2025
Rated 5 out of 5 stars

Alan was really helpful and…

Alan was really helpful and knowledgeable about my loan and future planning around my mortgage. He was easy to contact and explained everything as we went so I understood every step of the way.

December 7, 2024
Rated 5 out of 5 stars

Amazing Alan!

Alan was helpful in guiding me through the refinancing process, answered all my questions and made things super easy as well as simple to understand! Thanks Alan!!

May 21, 2024
Rated 5 out of 5 stars

Alan was friendly, and went above and beyond

Alan was incredibly helpful. It was my first time buying a home, and he took the time to talk me through the process and what i should expect. He answered all of my questions and kept me in the loop along the way. I was buying interstate, and sight-unseen. Alan was able to help suggest to me the things he saw, and things to ask the inspections, and contractors . I am very thankful and happy wth Alans service, and would thoroughly recommend him.

September 15, 2023
Rated 5 out of 5 stars

Alan went above and beyond to land our…

Alan went above and beyond to land our required finance with some tricky history on our part, plus a silly deadline for settlement we agreed to.

He communicated constantly with the seller and our settlement agent which made everyone confident progress was being made.

We'll be forever grateful.

June 27, 2023
Rated 5 out of 5 stars

Alan - What a Star!

Alan was great to work with. He guided us through the entire process with his knowledge and communicated with us every step of the way.

January 19, 2023
Rated 5 out of 5 stars

Great mortgage broker.

Alan was fantastic to deal with. He was able the explain everything clearly and was super organised with all documentation. He was flexible around our schedule. I would highly recommend his service to others.

June 30, 2022
Rated 5 out of 5 stars

Person focused service

Alan was such an asset during our mortgage application process. Nothing was too small to explain (first home buyer), so we knew exactly what was needed for each stage of the process. He made it so simple and stress-free, which I didn't think was possible! He gave regular updates on where the application was with the bank and sorted out any issues directly with our settlement agent. Couldn't fault his friendly and swift services

January 3, 2023

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