Liberty - Anna Nicolazzo Reviews 

69
TrustScore 5 out of 5

4.9

PO Box 224, Batman, 3058 Melbourne, Victoria, AU


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Rated 5 out of 5 stars

Nicole was incredibly helpful and thoughtful. I was a new home buyer and she really walked me through the process. Also felt like she really cared about my best interests and I can’t recommend her eno... See more

Rated 5 out of 5 stars

I can't even begin to describe how fantastic Anna is, because she made the journey of getting our home loan so simple and I would say 'joyous' if we weren't now in debt hahaha, that I didn't have to s... See more

Rated 5 out of 5 stars

Anna has been fantastic in meeting our needs, both in terms of our personal/household finance and in terms of our SMSF fund refinancing. She has been responsive, friendly and willing to help in any w... See more

Rated 5 out of 5 stars

Anna was highly recommended on my local neighbourhood Facebook group and deservedly so. I was exceptionally happy with the service Anna provided. Anna is very easy to talk to, patient, responds quickl... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • PO Box 224, Batman, 3058, Melbourne, Victoria, Australia

  • 0412 355 182

4.9

Excellent

TrustScore 5 out of 5

69 reviews

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4.9

All reviews

(69)

1,031 reviews in the last 12 months

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Rated 5 out of 5 stars

Anna has been great to work with

Anna has been great to work with. She is reliable and supportive. Anna is clear and timely with her communication and takes the time to respond to all my questions. I would recommend Anna to others.

February 7, 2022
Rated 5 out of 5 stars

Amazing!

Anna is fantastic at what she does. Always transparent and honest in her work and ensures she provides the best advice and rates possible. We have been using her services for many years, for both our residential home and investments, and will continue to use for her years to come! Fantastic service.

October 31, 2021
Rated 5 out of 5 stars

Anna literally changed my life.

If it wasn't for Anna and her hard work, I would not have found a loan provider that suited me. She was so positive when things seemed insurmountable. A single mum in her 50s as a first home buyer is not what you would call an easy client, but she delivered. Her communication style is friendly but professional and it made it all the easier in a difficult year of COVID. Brilliant.

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

Trusted Mortgage Broker

Anna has helped us refinance or take out new loans for many years. She has excellent work ethics and makes the process easy. We will continue to use Anna's services in the future and highly recommend.

September 19, 2021
Rated 5 out of 5 stars

Excellent Customer Service

Couldn’t recommend Anna any more. She provided exceptional customer service and really went above and beyond to ensure our refinance application was processed.

September 13, 2021
Rated 5 out of 5 stars

Mortgage refinancing

Anna's guidance with refinancing our mortgage was invaluable. She always gave prompt and concise responses to the many questions we asked her throughout the process. Her knowledge is exceptional, second only to her patience.
This is the second time we have used Anna's services, and we will certainly be seeking her guidance again next time.

September 8, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Anna would have to be the most down to earth and most helpful Adviser we have come across. Anna got recommended to us back in 2016 and we wouldn't be able to list one negative thing about her. She has always been available to answer our calls and talk through any queries or concerns we may have had and has yet again found the best finance option for us. When we thought of re-financing we didn't even think about approaching anyone else, we went straight to Anna and she didn't hesitate to help us out. We couldn't recommend her highly enough.

August 6, 2021
Rated 5 out of 5 stars

BIG THANK YOU ANNA

Firstly a BIG THANK YOU to Anna... You were amazing to deal with... Your consistent updates, professionalism and communication was 1st class... Absolute GUN!!

July 24, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and easy to deal with

Anna went above and beyond....always available at any moment, knowledgeable of products and very helpful and patient to our needs.
A big thanks for making this a smooth experience and will recommend her to anyone in the future.

June 14, 2021
Rated 5 out of 5 stars

Fantastic customer service

Anna was great to deal with, we have used her twice and won’t hesitate to recommend to our friends and family.
She was understanding and guided us through the whole process.

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

Definitely Anna Is One Of The Best In The Business

From the moment I initiated contact with Anna, she made the whole process so easy. Her level of expertise goes above and beyond. The communication between her an I was an absolute breeze, I would strongly recommend Anna to anyone who is looking for an easy transition for a home loan.

April 1, 2021
Rated 5 out of 5 stars

Excellent in all aspects

Anna was incredibly professional, warm and prompt throughout my home loan application. Thank you for going above and beyond in making sure everything goes smoothly for my application. Highly recommend!

March 22, 2021
Unprompted review
Liberty - Anna Nicolazzo logo

Reply from Liberty - Anna Nicolazzo

Hi Amanda, how wonderful that Anna could help. Cheers, The Liberty Team.

Rated 5 out of 5 stars

5 Star Anna

Love Anna! Always so helpful and a hard worker. Wouldn’t go though anyone else.

March 22, 2021
Liberty - Anna Nicolazzo logo

Reply from Liberty - Anna Nicolazzo

Hi Dale, thanks for this great comment. So wonderful to hear you're a life time customer for Anna! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Thank you Anna for your amazing service.

I can’t praise Anna enough for her amazing customer service. Anna assisted my mother and I with enormous patience and kindness. Anna is extremely efficient and professional, but at the same time incredibly warm and friendly. She really knows how to take the stress out of big financial decisions, and was available to help us and advocate for us every step of the way. Her advice to us was nothing short of life-changing and we will be forever grateful. A huge thank you to you, Anna, you are a credit to your company.

December 13, 2020
Liberty - Anna Nicolazzo logo

Reply from Liberty - Anna Nicolazzo

Hi Maria and Frank, we're so glad Anna could assist and you were so happy with her service. No bigger compliment than being a return client or recommending to friends! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Superb service

Anna provides exceptional service. She helped me with options as i started saving for my property and was very patient responding to my many questions. Knowledgeable on the financial products. 100% recommend.

November 9, 2020
Liberty - Anna Nicolazzo logo

Reply from Liberty - Anna Nicolazzo

Hi Sheu, we're so glad Anna could assist. It's important to have someone who is well informed and experienced when helping you get financial! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Anna was great at helping with my mortgage

Anna was great in helping me with my home loan. She is an honest person who I always go to for loan advice. My other family members also have gone to Anna for home loans and are more than happy. Thanks Anna

July 30, 2020
Unprompted review
Liberty - Anna Nicolazzo logo

Reply from Liberty - Anna Nicolazzo

Hi Matthew, this is wonderful! We're so glad both you and your family have sourced financial assistance from Anna. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Excellent!

Anna was extremely helpful and nothing was a bother for her, she took the time to explain everything and made sure that all was understood. Such a lovely lady and I Highly recommend Anna to anyone looking for help with their loans. Thanks heaps Anna.

June 8, 2020
Unprompted review

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