Liberty - Ben Smith Reviews 

40
TrustScore 5 out of 5

4.8

Emerald, 3782 Emerald, Victoria, AU


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Rated 5 out of 5 stars

Ben made our loans process simple from beginning to end and we could not recommend his services more highly. Communication was A1 every step of the way and his prompt replies made purchasing... See more

Rated 5 out of 5 stars

I would highly recommend Ben to anyone. Informed and professional service, he kept me updated through regular communication and worked hard to get me the best deal out there. He also persevered thro... See more

Rated 5 out of 5 stars

Ben helped to make the process of gaining pre approval right through until settlement a smooth one. We were coming from a background of broken employment history and he was very optimistic and suppor... See more

Rated 5 out of 5 stars

I cannot recommend Ben highly enough. He took the time to explain the process from the very beginning and supported us throughout. Whenever an issue or delay arose, he ensured it was resolved immediat... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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4.8

All reviews

(40)

951 reviews in the last 12 months

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Rated 5 out of 5 stars

I can not recommend Ben enough!

I can not recommend Ben enough!
We had a very unpleasant past with our loans and banking, so working with another broker had us very nervous.within 24 hours Ben had a plan and set us up for our goals. His communication and advice was awesome! We are very happy we didn’t give up and we had found you!
Thank you.
Michaela and Brent Nixon

July 20, 2023
Rated 5 out of 5 stars

Patient, committed, ever present and undeterred

Ben remained steadfast and adaptive to all challenges and changes that were encountered during my application. His ability to hear my situation, formulate and execute a plan and see it through made me feel comfortable and confident throughout the whole process. All the while being approachable, calm and professional. Definitely worth a five star review and positive recommendation.

July 28, 2023
Rated 5 out of 5 stars

Dealing with great people is important…

Dealing with great people is important to me. Ben and the team know what they are doing so you don't have to know everything and you can trust in them to get the job done. Great service, communication and execution. Well done Liberty.

July 25, 2023
Rated 5 out of 5 stars

Very helpful with refinance,

Very helpful with refinance,
Made sure the situation was thoroughly understood and explored all options for me and my partner.
Very prompt and gave consistent updates of banks movements with refinance loan.

May 23, 2023
Rated 5 out of 5 stars

I would highly recommend Ben to anyone

I would highly recommend Ben to anyone. Informed and professional service, he kept me updated through regular communication and worked hard to get me the best deal out there. He also persevered through a particularly long and arduous application process and put in the effort to get the deal across the line. Thanks Ben for everything, couldn’t have done it without you

Sonja

May 19, 2023
Rated 5 out of 5 stars

Ben 100% satisfaction

Friendly Ben was patient with us as he explained all our options, the pro’s and con’s. He worked efficiently and effectively, maintaining frequent communication with us throughout the entire process. It was a very easy process for us, working with Ben. 100% satisfaction

May 15, 2023
Rated 5 out of 5 stars

Smooth sailing with Ben Smith

Ben helped to make the process of gaining pre approval right through until settlement a smooth one. We were coming from a background of broken employment history and he was very optimistic and supportive from our first conversations.
Ben was available and responsive to all enquiries and we could not have asked any more from him. Thanks Ben!

November 26, 2022
Rated 5 out of 5 stars

Taking one of life’s major leaps, feeling supported by what feels like a dear friend

Ben made our loans process simple from beginning to end and we could not recommend his services more highly.

Communication was A1 every step of the way and his prompt replies made purchasing our dream home in a new state and new life a breeze.

Thank you Ben for making our dreams a reality. 🙏🧡

Take the stress out of selling and purchasing a new home, Ben makes you feel like you’re supported by a dear friend from beginning to end!

Keep up the AMAZING work, beyond grateful, Mandy and Dan Porter

March 7, 2023
Rated 5 out of 5 stars

Ben Smith

Ben Smith, Humble, friendly, and helpful Broker. Ben Smith, his not just a broker, but he is the person that Really helpful,He helped me to go through the process to get the Loan for my first home. I never thought that I will be able to get my dream house, The process to get the Loan is very confusing for the first home owner like my self, but Ben patient, work ethic and dedication to help his clients to achieve their dream house is really beyond the expectations. He guided me through all the step step one by one, and make me more understanding about the process. He always make sure that all the documents that required by the lender are met to the requirements. He always pick up or answers back all the calls when you contacted him. I really recommend him to anyone, especially to the first home buyer who is still not aware how’s the process for getting your home loan.

November 5, 2022
Rated 5 out of 5 stars

Extremely efficient mortgage adviser

Ben was extremely efficient, friendly and communicative. He kept us up to date at every step of the way, and very quickly found us an ethical mortgage provider who would accept my temporary visa status, where another broker had told us it would be impossible. I couldn’t recommend him more highly.

March 27, 2022

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