Liberty - Derek Lodge Reviews 

156
TrustScore 5 out of 5

4.9

Buttaba, 2264 Brightwaters, New South Wales, AU


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Rated 5 out of 5 stars

Thank you Derek for always helping Scott and I with our financial life goals. Your help and advice and patience with questions always eases our minds. We appreciate all you do for us

Rated 5 out of 5 stars

Derek was a pleasure to deal with , he made us feel comfortable and informed during the whole process which lead to a great outcome.

Rated 5 out of 5 stars

We approached Derek with a complex idea that we believed was at least 12 months away from being financially possible. Thanks to his expert knowledge and strategic approach to mortgages, he helpe... See more

Rated 5 out of 5 stars

Wonderful experience working with Derek to secure our first home. He expertly navigated us through a somewhat difficult process (there were a few false starts as goes the homes themselves) and offe... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Buttaba, 2264, Brightwaters, New South Wales, Australia

  • 0402 683 315

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

988 reviews in the last 12 months

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Rated 5 out of 5 stars

Derek was available to help us through…

Derek was available to help us through every step of our home loan 7 days a week. Being first home buyers we had no idea about most things, he always answered my questions without making me feel like an idiot. I feel he went above and beyond in assisting us and would recommend him to anyone needing his services. Thankyou!!!

January 2, 2022
Rated 5 out of 5 stars

Derek went above and beyond to help us…

Derek went above and beyond to help us to move forward with our property journey. Nothing was ever an issue for Derek and he is open and transparent. He worked tirelessly to streamline our existing mortgages and to get our new loan over the line, consulting with our buyers agent and solicitor which saved us a lot of back and forth and stress. Highly recommend.

November 1, 2021
Rated 5 out of 5 stars

Derek is amazing! 100% recommend!

Derek is amazing! He went above and beyond to make our dream home a possibility! He just makes the while process easy and stress free. Having previously been with a 'big four' bank it is such a nice change to be treated like a person instead of just a number. I would recommend Derek to everyone! Truly a amazing and genuine person. Thanks again, Derek.

October 19, 2021
Rated 5 out of 5 stars

Great service

Great service, told us everything that we needed to know about buying our first home told us all expenses involved with it will recommend to others and use derick again.

October 5, 2021
Rated 5 out of 5 stars

Fantastic service

Derek was an amazing broker to have during the purchase of my first home. He went above and beyond to continually explain every process every step of the way. He is dedicated to finding his clients the best possible deal and makes the process less stressful. I can’t thank Derek enough for everything he has done for me in making my dream of owning a home my reality.

August 15, 2021
Rated 5 out of 5 stars

Integrity, Honesty and Efficiency

Integrity, Honesty and Efficiency are the words I use to describe how I rate Dereks assitance as 5 star. From start to finish Derek was the consumate professional and I will not hesitate the recommend Derek to anyone.

July 29, 2021
Rated 5 out of 5 stars

Derek was the most helpful

Derek was the most helpful, above and beyond person I have ever dealt with. We thought we would never get a loan, but not only did Derek get us tge loan, he made sure it was right for us and did absolutely everything!!! Can not recommend him enough!!!

July 26, 2021
Rated 5 out of 5 stars

Derek has assited us multiple times now…

Derek has assited us multiple times now and we highly recommend him to anyone needing a broker. Derek is always available which is imperitive when we both work in busy jobs with long hours. He speaks to people in easy to understand terms and has never made us feel like we are asking silly questions. We were kept updated at all stages to ensure a smooth process.
Derek goes above and beyond in his service and we would recommend him to anyone.

January 31, 2021
Rated 5 out of 5 stars

Derek was very reliable and extremely…

Derek was very reliable and extremely patient. The change over of my loans was completed smoothly and if I had any questions or concerns Derek was always available and responded to my queries efficiently

December 24, 2020
Liberty - Derek Lodge logo

Reply from Liberty - Derek Lodge

Hi Lisa, we're so glad Derek could help. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Many thanks to Derek who helped me…

Many thanks to Derek who helped me refinance. He helped me get a much better rate and the additional features that will really assist me in getting ahead. I would highly recommend Derek. He was honest and up front about every detail. He was also prompt getting back to me with any questions that I had or things that were required for the loan.

September 24, 2020
Unprompted review
Liberty - Derek Lodge logo

Reply from Liberty - Derek Lodge

Hi Kerrie, how wonderful that Derek could help and made the process so easy. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Derek once again has been exceptional…

Derek once again has been exceptional in his customer service, his integrity is second to none, his communication is outstanding, and once again got us sorted with an amazing loan, quickly and efficiently, highly recommend Derek for all your financial needs

August 26, 2020
Unprompted review
Liberty - Derek Lodge logo

Reply from Liberty - Derek Lodge

Hi Rebecca, we're so glad Derek could help, not once, but twice! What a great story. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Derek Lodge - a genuine man

Derek was really informative throughout the whole process, he gave us options and helped us to make an informed decision that suited our needs. When things became complicated he sorted it all, nothing was too much or too difficult for him. Very easy to talk to and very honest with what we were able to fit into our situation. Was personable and made us feel at ease from day one.

August 4, 2020
Unprompted review
Liberty - Derek Lodge logo

Reply from Liberty - Derek Lodge

Hi Nicole, we're so glad Derek could assist and made the process so easy - Despite hitting a few road bumps! It's important to have an Adviser you can rely on. Cheers, The Liberty Team.

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