Liberty - Fiona Cook Reviews 

59
TrustScore 5 out of 5

4.8

PO Box 975, 4213 MUDGEERABA, QLD, AU


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Rated 5 out of 5 stars

Fiona is absolutely amazing. We have spoken to several brokers over the years and she is stand out above the rest. Her knowledge is amazing and she really cares about you getting your home. She puts i... See more

Rated 5 out of 5 stars

In over 30 years of dealing with mortgage brokers, we found Fiona to be the best by a country mile. Approachable, friendly, knowledgeable, understanding and transparent. She did all the hard work,... See more

Rated 5 out of 5 stars

Fiona is amazing. She is fast at achieving loans, builds solid’s relationships with clients and is dedicated to finding a way to achieve your goals. We have had 2 successful loans with Fiona!

Rated 5 out of 5 stars

Fiona cook has assisted us for past 3 years with multiple services. Our Family high recommends Fiona. Communication and process is exceptional services. I would waste my time with any other lender.... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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4.8

All reviews

(59)

1,017 reviews in the last 12 months

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Rated 5 out of 5 stars

Fiona is amazing

Fiona was very responsive with all forms of communication. She made the loan process very easy by making it clear on what she required and keeping us updated. We would highly recommend Fiona for all your loan needs.

November 22, 2024
Rated 5 out of 5 stars

Truly Outstanding Property Loan Agent

I had an amazing experience working with Fiona Cook on my home loan, and I can’t recommend her enough! From our very first meeting, she was warm and welcoming, taking the time to understand my financial situation and goals.
Fiona Cook made the entire loan process smooth and stress-free. She guided me through each step, clearly explaining my options and helping me find the best loan that suited my needs. Her expertise and meticulous attention to detail really shone through, giving me confidence in our decisions.
What truly impressed me was her outstanding communication. She was always available to answer my questions and provided regular updates, making sure I felt informed and supported throughout the journey.
Thanks to her hard work and commitment, I secured an excellent rate on my home loan and had approval in hand on time. It’s clear that she genuinely cares about her clients and goes the extra mile to ensure their success.
If you’re in search of a knowledgeable, friendly, and dedicated home loan agent, look no further than Fiona Cook. She’s simply fantastic and truly and rightly a Platinum achiever! Thank you very much Fiona, hoping to work with you again soon.

September 16, 2024
Rated 5 out of 5 stars

Fiona listened to what we needed

Fiona listened to what we needed, was very understanding and helpful. She offered a range of options and when we were ready to buy got us a great offer and made the whole process as smooth as possible. I would and have already recommend her to friends and family.

September 27, 2024
Rated 5 out of 5 stars

Best mortgage broker in SE Queensland

In over 30 years of dealing with mortgage brokers, we found Fiona to be the best by a country mile.
Approachable, friendly, knowledgeable, understanding and transparent.
She did all the hard work, gave us a number of options, and was able to tailor a loan which best suited our needs.
We have absolutely no hesitation in recommending Fiona to anyone who is seeking a broker who works for you, and has your best interests in hand.

August 30, 2024
Rated 5 out of 5 stars

An immediate sense of relief

We felt a sense of relief immediately after our first contact with Fiona. We were at risk of having our dream home purchase fail due to a failing contract on our property sale. Fiona suggested and provided information and application documentation to facilitate a relocation loan. The process was easy to follow, swift and Fiona was on hand throughout the whole time to guide and reassure us. No question went unanswered and she maintained contact with us as needed.
We could not have achieved our goal without her, we would not hesitate in recommending her services. She gave us good clear recommendations and followed up with helping us implement these to suit our situation. She gave outstanding customer service.

June 12, 2024
Rated 5 out of 5 stars

Awesome Experience

Fiona, helped make the process of both a vehicle and a home loan so simple and easy. We provided the information she needed and within 4weeks from signing the contract, we were moving into our home.
We would recommend Fiona to anyone who loves to deal with someone who knows what they are doing.
Thanks heaps Fiona

February 20, 2024
Rated 5 out of 5 stars

Even though getting a mortgage is…

Even though getting a mortgage is stressful. Fiona Cook has been a exceptional mortgage broker from start to finish. Will be recommending Fiona to family, friends and acquaintances in the future. If require finance in future will contact Fiona.

January 9, 2024
Rated 5 out of 5 stars

Easy and stress free

Fiona made the whole mortgage process easy to understand and finalise, any queries were answered in a timely manner and from the initial consultation to getting the confirmation letter it was all surprisingly stress free. Thanks for your help Fiona.

November 27, 2023
Rated 5 out of 5 stars

Excellent service

I found Fiona's details online after doing a locality search. I was buying a property through our SMSF. We were on a tight schedule as the vendor wanted settlement asap. I found Fiona excellent... she communicated clearly what information/documentation she required, was very proactive, keep me informed of how the finance application was progressing and delivered on time. I would definitely use Fiona's services again

December 1, 2023
Rated 5 out of 5 stars

Amazing from start to finish

Fiona went above and beyond to help me and support me in becoming a sole homeowner. She kept me informed throughout the process and was always available for advice.
I would thoroughly recommend her to others. She is amazing!

September 19, 2023
Rated 5 out of 5 stars

Grateful

I had a recommendation to use Fiona from Liberty, Fiona was exceptional, guiding me through the whole process, which can sometimes prove to be very daunting. With Fiona's knowledge, experience and attention to detail, I have to say it was a breeze. Such a lovely, helpful person. Thank you Fiona

August 15, 2023
Rated 5 out of 5 stars

Thank you

Answered all questions, even the silly 1's. Showed great understanding to a beginner..loads of knowledge. A pleasure to work with.

August 16, 2023

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