Liberty - Jen Lemme Reviews 

61
TrustScore 5 out of 5

4.8

Bessell Avenue 9, 2500 North Wollongong, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Jen was always available and nothing was a problem. They went above and beyond to find the best rate for my circumstances.

Rated 5 out of 5 stars

We are beyond grateful to Jen for going above and beyond as our broker and helping us secure a loan. Not only did she make the process smooth and stress-free, but her expertise, attention to detail, a... See more

Rated 5 out of 5 stars

Jennifer Lemme is nothing less than AMAZING. I have dealth with Jen on two occasions with home loans and her knowledge, enthusiasm, assistance and support is warming and welcoming. Jen really goes the... See more

Rated 5 out of 5 stars

Thank you to Jen for her outstanding work as my mortgage broker. From the start, she was incredibly patient and supportive, especially during the longer-than-expected process. Jen kept me inform... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Bessell Avenue 9, 2500, North Wollongong, New South Wales, Australia

  • 0413 266 424

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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4.8

All reviews

(61)

1,022 reviews in the last 12 months

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Rated 5 out of 5 stars

5 Stars isn't enough

5 Stars isn't enough, Jen took all the pain away, she is professional with a personal touch. I would highly recommend her services to everyone.

September 9, 2021
Rated 5 out of 5 stars

Jennifer went above and beyond to…

Jennifer went above and beyond to understand our lending needs and to do the deal at an awesome interest rate and term.
Nothing was a problem and kept us informed every step of the way.
I also lent on Jennifer contacts list for all things to do with Building inspections, Solicitors and tax schedules.. Awesome service from all

November 27, 2020
Liberty - Jen Lemme logo

Reply from Liberty - Jen Lemme

Hi Peter, how wonderful that Jennifer could help. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Jennifer is truly the best!

Jennifer exceeded our expectations of a mortgage broker. We were advised by many mortgage providers that we were not able to get a loan, however after making contact with Jennifer we not only managed to get a loan through her expert knowledge, but we had a loan and our first home within 3-4 weeks of meeting her! The process was smooth and Jennifer was just a phone call away with any of our enquiries. I still contact Jennifer with any questions that I may have now. Jennifer is also extremely flexible, which worked with our work schedules. I cannot thank her enough!

September 23, 2020
Unprompted review
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Reply from Liberty - Jen Lemme

Hi Kathleen, this is brilliant! Thank you, The Liberty Team.

Rated 5 out of 5 stars

I really appreciate Jennifer's personal…

I really appreciate Jennifer's personal approach with identifying my needs and providing advice. I got a great option for my refinance and ready for the next steps.

Thank you Jen!

August 14, 2020
Unprompted review
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Reply from Liberty - Jen Lemme

Hi Michael, we're so glad Jennifer could assist! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Excellent experience refinancing and purchasing - Goes above and beyond for clients

Jennifer's knowledge of the industry and support during my refinancing and pre-approval to purchase another property been a truly outstanding! I highly recommend anyone thinking about starting out in the property market, or seeking out a better rate with their home loan get in touch. She goes above and beyond for her clients, not only seeking out the best possible rates but explaining possible scenarios so you can make an informed decision.

March 31, 2020
Unprompted review
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Reply from Liberty - Jen Lemme

Hi Fiona, how wonderful that Jennifer could assist and you're so happy with the result. Cheers, The Liberty Team.

Rated 5 out of 5 stars

I have no words to adequately express…

I have no words to adequately express my gratitude I have for Jennifer, her absolute commitment from start to finish to ensure we were successful in obtaining our home loan....Jennifer was enormously accomodating with respects to my limited available time as I work full time in Sydney..... she, without question is the most amazing person I have dealt with !

December 27, 2019
Unprompted review
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Reply from Liberty - Jen Lemme

Hi Heidi, wow! What a great comment. It's amazing to hear that Jennifer could help! Congratulations on your new home too. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Excellent!

Excellent through every part of the process, very informative and provided excellent advice.

December 5, 2019
Unprompted review
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Reply from Liberty - Jen Lemme

We're so glad Jennifer made it so easy! Cheers, The Liberty Team.

Rated 5 out of 5 stars

5 Stars Plus

Hi,

I am really happy that I have this opportunity to provide some feedback regarding Jennifer and her services.

In short, my experience has been nothing short of "Exceptional". Jennifer really made my life in getting a loan easy and fuss free. even during periods when additional information was required and difficult to get, she really excelled in assisting me and ensuring that I was kept up to date with everything.

I feel that I have built a great relationship with Jennifer and I have no doubt that she will be my broker for lending not just in the short term, but for a very long time into the future. I would certainly have not hesitation in recommending Jennifer to others and which ever lender she works with I will follow her.

Thank you Jennifer, you have been absolutely fantastic.

Kind regards,
Simon

December 4, 2019
Unprompted review
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Reply from Liberty - Jen Lemme

Wow Simon, what a fantastic story! It's so amazing to know that Jenny made such an impression on you and you could build a great relationship. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Very responsive and great with taking…

Very responsive and great with taking into account what I was looking for and giving me options that met my preferences.

November 25, 2019
Unprompted review
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Reply from Liberty - Jen Lemme

We're so glad Jennifer could help make the process easy! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, the whole process couldn't have been smoother. We got a great rate and now are able to move on with our plans.

September 13, 2019
Unprompted review
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Reply from Liberty - Jen Lemme

Hi Max, thanks for the feedback! It's so good to hear that Jennifer could help provide a great result. Thanks, The Liberty Team.

Rated 5 out of 5 stars

We weren't a straight forward case and…

We weren't a straight forward case and Jennifer tried so many different avenues until we finally got over the line.

September 3, 2019
Unprompted review
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Reply from Liberty - Jen Lemme

Hi Anne, thank you for your feedback and it's great to hear that Jennifer could help you reach your financial goals! Thanks, the Liberty Team.

Rated 5 out of 5 stars

Thank you Jen :)

I would like to thank Jen from Liberty for making the finance approval of my home such an easy and pleasant experience. Her professionalism, accurate information, helpfulness and prompt responses to my questions made me feel comfortable at all times.

Thank you again, 10 out of 10 experience :)

August 30, 2019
Unprompted review
Liberty - Jen Lemme logo

Reply from Liberty - Jen Lemme

Thanks so much for the feedback, Anthony! And congratulations on your new home! It's great to hear Jennifer could assist and make the process so smooth. Cheers, The Liberty Team

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