Liberty - Jessica Thorpe Reviews 

19
TrustScore 4.5 out of 5

4.6

PO Box 218, 3552 BENDIGO, VIC, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jess was absolutely great, as first time home buyers we had a wonderful experience. She was always responding to us when we would contact her regarding anything and everything. Very pleasant and kind... See more

Rated 5 out of 5 stars

We worked with Jess for 12 months .. we had such a positive experience with her and the knowledge she had was second to none. We highly recommend Jess to anyone looking for financial advice and assist... See more

Rated 5 out of 5 stars

Jessica made refinancing our mortgage so easy! From the very first email enquiry, we were kept informed and provided with helpful and relevant advice. Would definitely recommend Jessica to anyone requ... See more

Rated 5 out of 5 stars

Jess was fantastic to deal with through the entire process. She kept us informed with the progress on loans and was quick to get in touch when she needed more information making us feel like we were a... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(19)

935 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love love love

Jess was absolutely great, as first time home buyers we had a wonderful experience. She was always responding to us when we would contact her regarding anything and everything. Very pleasant and kind and understanding.

April 23, 2026
Rated 5 out of 5 stars

Stress-free refinance

Jessica made refinancing our mortgage so easy! From the very first email enquiry, we were kept informed and provided with helpful and relevant advice. Would definitely recommend Jessica to anyone requiring a Broker.

May 8, 2026
Rated 5 out of 5 stars

We worked with Jess for 12 months .

We worked with Jess for 12 months .. we had such a positive experience with her and the knowledge she had was second to none. We highly recommend Jess to anyone looking for financial advice and assistance. We would like to sincerely thank Jess for everything that she has done with helping us achieve our forever dream home

April 5, 2026
Rated 5 out of 5 stars

Jess is amazing

Jess was so so kind and helpful throughout the whole process. She made things so easy. Thank you so much

April 25, 2025
Rated 5 out of 5 stars

Jess has been amazing from start to…

Jess has been amazing from start to finish! Always answers every question big or small and makes the process seamless with no stress! Which is what everyone wants in a broker.
We would highly recommend Jess for any finance. She will defiantly be our long term broker for any future finance we may need!!
Keiren & Lisa

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful and supportive

Jess was fantastic to deal with through the entire process. She kept us informed with the progress on loans and was quick to get in touch when she needed more information making us feel like we were always a priority. Jess has been able to help us consolidate our loans when we owned our first home and a block of land and then again she helped us when we sold both and repurchased our family home. Always friendly and supportive if she doesn't know the answer she will do the background checks and get back to us as soon as possible. Forever grateful for Jess

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

I've been working with Jessica and Ruth…

I've been working with Jessica and Ruth as my mortgage broking team for the past five years, and I couldn't be happier with their service and expertise. They consistently go above and beyond to ensure everything runs smoothly and are always there with expert advice when I need it.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Professional service, and incredible work.

Jess made me feel so comfortable and confident in entrusting her to find me the best rates for my home loan. She listened to my concerns and requests and no question was ever too stupid even when she had to explain something to me THREE times. I cannot recommend Jess highly enough.

February 8, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look