Liberty - Joel Daley Reviews 

101
TrustScore 5 out of 5

4.9

Oak Street 2, shop 1a, 2473 Evans Head, New South Wales, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Joel is an awesome broker. Highly knowledgeable and professional. He's helped me to get finance several times now, each time with challenges due to my situation, and each time successfully. Joel is a... See more

Rated 5 out of 5 stars

Absolute legend Joel was so helpful with options with honest no fluff just questions answered easy to understand with the best outcome for us

Rated 5 out of 5 stars

Joel Daley has been absolutely outstanding. He has said all throughout that we have done the hard work, but honestly Joel's commitment, understanding and communication has been a driving force in us a... See more

Rated 5 out of 5 stars

Joel had exceeded our expectations and has always been consistent from the day we called him up to the time we finalised all transactions purchasing our first home. He supported us and had gone above... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Oak Street 2, shop 1a, 2473, Evans Head, New South Wales, Australia

  • 0413 976 256

4.9

Excellent

TrustScore 5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(101)

944 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joel was outstanding when it came to…

Joel was outstanding when it came to helping me obtain my loan. He went above and beyond with communication back and fourth to helping me understand information and what was needed on my end. He was easy to talk to, professional and very knowledgeable.
Would highly recommend Joel for any of your financial decisions.

February 5, 2024
Rated 5 out of 5 stars

Outstanding to work with!

Joel has been outstanding in providing everything required for refinancing our home loan. He made the process extremely straight-forward, and ensured everything was as stress free as possible. Joel was always available to contact, and any questions we had were answered in a timely manner. We couldn’t be happier with our choice to use Joel as our broker and look forward to working with him in the future for any of our finance needs.

February 16, 2024
Rated 5 out of 5 stars

loan

Joel was fantastic in remortgaging my home loan and was there every step of the way, Joel was very helpful and professional throughout the whole process Highly recommend

December 20, 2023
Rated 5 out of 5 stars

The experience we had with Joel was…

The experience we had with Joel was amazing, we couldn't have asked for better. He kept us in the loop with what was going on throughout the process and nothing was to hard for him. Thanks to Joel he made it happen and has now got us back on track and moving forward for 2024.

December 20, 2023
Rated 5 out of 5 stars

Excellent Service

Joel was amazing.
Very knowledgeable, great communication, a very quick and easy process. Highly recommend Joel to everyone looking to refinance.

December 1, 2023
Rated 5 out of 5 stars

Such a seamless process!

Such a seamless process working with Joel. He really made us feel at ease and taken care of during our remortgage application. He was helpful in explaining all areas of the process so we understood what was happening. I will happily recommend his services to all my family and friends. Thanks Joel we really appreciate your support and look forward to working with you for the many years ahead!

November 17, 2023
Rated 5 out of 5 stars

Joel was exceptional to deal with

Joel was exceptional to deal with, very approachable and happy to answer any questions we had at anytime.
Very professional... I have and would recommend his services to anyone looking at buying or borrowing money.

November 28, 2023
Rated 5 out of 5 stars

A pleasantly surprising finance process

Joel was exceptionally organised and explained every part of the process thoroughly and in easily understood terms.
All and any requests for signed paperwork/ID docs etc were clearly communicated & very timely so there was no rush at any stage as can often happen in these situations.
Joel's communication is exceptional and he always made himself available whenever I needed clarification on something or just had a question.
Phone calls were booked in with an agenda or key points noted and time needed so that I made the right amount of time available to achieve what we needed to achieve.
I was pleasantly surprised at how pain-free, easy and uncomplicated the entire process was with Joel and I would use him again without hesitation and would recommend him without a doubt.

September 20, 2023
Rated 5 out of 5 stars

Debt Consolidation Loan

We applied for a debt consolidation loan and Joel was fantastic and kept us informed at every step of the application process.
His service was second to none and I would highly recommend his services for anyone looking for a loan.

October 9, 2023
Rated 5 out of 5 stars

Outstanding Service

Joel helped us with refinance and debt consolidation loan. He was professional, honest and went above and beyond to not just explain the products, but to get our loan approved. He was highly professional in his approach, and I would have no hesitation in recommending him to friends and family.

October 5, 2023
Rated 5 out of 5 stars

Thank you for all your help Joel. Highly recommend

Joel was a dream to work with.
He had our best interest in mind throughout the process of remortgaging our home.
Joel is extremely professional, trustworthy and met our personal needs. We could not recommend Joel highly enough, and would encourage anyone needing assistance with finance to seek out his guidance and help.

August 8, 2023
Rated 5 out of 5 stars

the best.

We cannot thank Joel enough for helping us achieve our financial goal this year. Right from the start he understood what our goals were & what was needed to get us there.
Throughout the whole process, Joel showed us just how much drive & passion he has for helping hardworking people to achieve their dreams. We really appreciated the consistent updates from Joel in regards to our application progress, always keeping us in the loop every step of the way & making sure we understood everything we would be committing too. Even after settlement Joel made sure to check in, ensuring all had gone smoothly. He definitely isn’t like other brokers. We highly recommend getting in touch with Joel, you will not be disappointed!!!

August 14, 2023
Rated 5 out of 5 stars

Too easy !

Joel made the purchase of my new car an absolute breeze. The whole process was so simple and easy to navigate on the platform he uses and he gave me a figure that was much better then i could get anywhere else. Once sorted i was approved and money was landed in less then a day couldnt be happier with the service provided 👍

July 20, 2023
Rated 5 out of 5 stars

Top service

Right from the beginning, I had complete confidence in Joel's dedication to achieving the best possible outcome for my situation. The entire process was smooth and stress-free. I highly recommend Joel to anyone.

July 20, 2023
Rated 5 out of 5 stars

Honest, tranparent and reliable

We had the pleasure of working with Joel as our mortgage broker, he exceeded all our expectations. From the beginning, Joel proved to be highly professional and knowledgeable in the mortgage industry. He took the time to understand our specific needs and financial situation, ensuring that the solutions he presented were tailored to our requirements.
We were impressed with Joel's attentiveness and responsiveness; he was always just a phone call or email away, promptly replying to any questions or concerns we had throughout the process. His willingness to go the extra mile to accommodate our busy schedules and provide clear explanations made us feel comfortable and well-informed at every step.

July 2, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look