Liberty - Kim MephamReviews 

57
TrustScore 5 out of 5

4.8

192 Macquarie Road, 2282 Warners Bay, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Kim bent over backwards to help me, even when Liberty took their time in processing my loan, Kim was with me all the way, telling me what I needed to do.

Rated 5 out of 5 stars

We had such a great experience working with Kim Mepham. She was friendly, professional, and really took the time to understand what we needed. Kim found us an awesome loan that worked perfectly fo... See more

Rated 5 out of 5 stars

Kim has helped us now with 3 loans and countless refinancing, she has always been thorough and extremely helpful throughout the whole process. No question was ever too much for her to answer, around... See more

Rated 5 out of 5 stars

Throughout the entire process of our home purchase, Kim was a support, educator, advisor and incredible resource. We had no end of troubles and she was by our side fighting for us, and making sure we... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • 192 Macquarie Road, 2282, Warners Bay, New South Wales, Australia

  • 0438 555 501

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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4.8

All reviews

(57)

983 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was hassle free

Everything was hassle free. No issues even when we changed our mind on which vechile we were purchasing. Was a very fast turn around and all the stress was taken away from as as everything was organised smoothly.

July 16, 2025
Rated 5 out of 5 stars

Kim made getting a mortgage stress-free!

We had such a great experience working with Kim Mepham. She was friendly, professional, and really took the time to understand what we needed. Kim found us an awesome loan that worked perfectly for our situation and explained everything clearly along the way.

The whole process felt easy and stress-free thanks to her guidance and constant communication. She kept us in the loop, answered all our questions quickly, and made sure we felt supported the whole time.

Highly recommend Kim to anyone looking for a mortgage broker who genuinely cares and knows what they’re doing. Couldn’t be happier with the service!

May 12, 2025
Rated 5 out of 5 stars

Kim is second to none!

I have dealt with a few brokers before and none of them compare with the service and care Kim provided. Her knowledge and experience was invaluable in ensuring I found the right loan that suited my needs. I highly recommend Kim to anyone looking for a loan.

June 25, 2025
Rated 5 out of 5 stars

Kim is the best!

Kim was so friendly, supportive and helpful. I felt truly heard and that all my needs were taken into account. I wouldn't hesitate using Liberty again and working with Kim specifically. I would absolutely refer friends and family to use Liberty for their needs.

May 1, 2025
Rated 5 out of 5 stars

Positive Experience

Kim was so helpful during the process and kept us up to date every step of the way.
It was a very positive experience.
We will definitely use Kim again in the future.

May 27, 2025
Rated 5 out of 5 stars

No question is too much!

Kim has helped us now with 3 loans and countless refinancing, she has always been thorough and extremely helpful throughout the whole process. No question was ever too much for her to answer, around the clock care and support.
We highly recommend kim, her knowledge, expertise and genuine care for her clients is above all.
We will continue to recommend kim to all our family and friends and continue to use her in the future.

March 10, 2025
Rated 5 out of 5 stars

The most competent Broker

Working with Kim makes the entire process easier. Kim knows what is needed and makes it clear so there is no delay and no ambiguity in getting required information to lenders. Kim makes it feel as if your property journey is the most important thing to her and makes the process enjoyable.

April 4, 2025
Rated 5 out of 5 stars

Kicking goals

Kim was organised, knowledgeable, unflappable and made the application process easy. She also delivered on time, which wasn't straightforward considering it happened over the Christmas period.

January 16, 2025
Rated 5 out of 5 stars

Excellent Service, from start to finish!

Kim was really efficient and easy to deal with through the whole process, she provided options available and managed to secure us a really great deal with exactly the options we wanted.

Would highly recommend to others

January 7, 2025
Rated 5 out of 5 stars

Excellent Service

Kim has been my mortgage broker for over 3 years now - I just completed a refinance with her & throughout the process she was extremely knowledgeable & helpful making the process easy.
Thanks Kim, You're the best!

August 1, 2024
Rated 5 out of 5 stars

Recently Kim helped me to refinance my…

Recently Kim helped me to refinance my mortgage, and I couldn't be happier with the experience. From start to finish, Kim was always easy to reach, providing professional and friendly service throughout the entire process. She made everything straightforward and stress-free. If you're looking for a reliable and approachable mortgage broker, I highly recommend Kim. She truly goes above and beyond for her clients!

July 6, 2024
Rated 5 out of 5 stars

Great organtisation with top staff

Kim was in constant communication throughout the process and was very responsive to queries and tight timeframes. All service was given with a cheery, helpful, can-do attitude which was greatly appreciated at stressful moments. I highly recommend Liberty and Kim.

May 7, 2024

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