Liberty - Lakshmi Pillay Reviews 

31
TrustScore 4.5 out of 5

4.7

Shop 1, 22-26 Memorial Avenue, 2170 Liverpool, NSW, AU


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Rated 5 out of 5 stars

Liberty delivered what I couldn’t find anywhere else. They handled my mortgage with genuine care and professionalism, and I always felt supported throughout the process. Lakshmi explained everything c... See more

Rated 5 out of 5 stars

Lakshmi has been a stand out in our journey towards owning our first home. She was very helpful, pro active and make the process seem easier. Infact she was more concerned about us than ourselves. Mor... See more

Rated 5 out of 5 stars

Everything about Lakshmi is excellent. She is calm, patient, easily approachable and 100 percent commited to helping clients achieve their goal. She is so exceptional. I lack word to express how wonde... See more

Rated 5 out of 5 stars

Amazing service received from Lakshmi during our first home journey. She went above and beyond during the entire process. She was always available (even on weekends) to answer any questions that we h... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Shop 1, 22-26 Memorial Avenue, 2170, Liverpool, NSW, Australia

  • 0405 414 595

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.7

All reviews

(31)

1,039 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Mortgage Support from Liberty

Liberty delivered what I couldn’t find anywhere else. They handled my mortgage with genuine care and professionalism, and I always felt supported throughout the process. Lakshmi explained everything clearly and made the experience feel safe and straightforward.

June 18, 2026
Rated 5 out of 5 stars

Outstanding

My broker worked tirelessly to secure the best outcome for me. Their expertise, transparency, and dedication made the entire finance process seamless.”

April 17, 2026
Rated 5 out of 5 stars

Lakshmi has been a stand out in our…

Lakshmi has been a stand out in our journey towards owning our first home. She was very helpful, pro active and make the process seem easier. Infact she was more concerned about us than ourselves. Moreover all she managed to get us the best rates available in the market. Highly recommend her.

March 27, 2026
Rated 5 out of 5 stars

Outstanding Service and Exceptional Results

I had an excellent experience working with my Lakshmi. From start to finish, she demonstrated a high level of professionalism, knowledge, and dedication to her work. She took the time to clearly explain every step of the process, answered all my questions promptly, and ensured I felt confident in every decision.

Her attention to detail and commitment to securing the best possible outcome truly stood out. She went above and beyond to make the entire process smooth and stress-free, and her communication was always timely and transparent.

I highly recommend her services to anyone looking for a reliable, knowledgeable, and supportive broker. Thank you for your outstanding work!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
We are incredibly thankful to Lakshmi Pillay (Liberty Loan Adviser) for her exceptional support during our SMSF loan journey. From the first conversation, Lakshmi offered clear, practical advice and guided us step by step—from initial planning through the application process to final approval.
What truly impressed us was her dedication and commitment. Lakshmi went above and beyond to ensure everything ran smoothly, always available to answer our questions and offer reassurance along the way. Her professionalism, attention to detail, and wealth of experience made what could have been a complex process feel easy and stress-free. We sincerely appreciate her hard work and persistence in securing the best outcome for us. If you're thinking about applying for an SMSF loan, we highly recommend Lakshmi—her expertise and genuine care make all the difference.

October 23, 2025
Rated 5 out of 5 stars

Lakshmi has been really supportive in…

Lakshmi has been really supportive in our entire process of finalise with our re-financing. She took efforts to speak and clarify things from the bank to ensure our settlement happens on time.
Will definitely reach out to her again in future.

July 30, 2025
Rated 5 out of 5 stars

Great experience

We had a great experience from the start of our application to the end. Liberty staff Lakshmi Pillay was very patient, thorough and assisted with every step of the way. She made the process easy to understand and was very approachable and reachable. Thank you!

May 19, 2025
Rated 5 out of 5 stars

Seamless experience with our Refinance…

Seamless experience with our Refinance process
We had worked with Lakshmi in the past when we bought our first home and even now, the whole experience remains stellar. Yet again, she was very helpful every step of the way, being proactive with a very impressive communication process. We are happy with the service rendered and will recommend to anyone.

May 7, 2025
Rated 5 out of 5 stars

Lakshmi has always been our go-to…

Lakshmi has always been our go-to person for home loans from the jump. Her patience, knowledge and experience is exceptional and I highly recommend her for anyone looking to get a new home loan or refinance. Thanks for always going over and beyond for us every single time. You're the best!!!!!

May 22, 2025
Rated 5 out of 5 stars

Thank you Lakshmi!

Lakshmi was very helpful, she always made herself available and provided competitive loan options and general advice on the process, which as a first time buyer, was invaluable.

May 16, 2025
Rated 5 out of 5 stars

Lakshmi is very patient and always reachable.

Lakshmi was very friendly, patient, understanding, and helpful to my wife and I while offering us excellent financial brokering services. She took time to educate and guide us through our first mortgage experience, so we were not overwhelmed by the process. And she was always reachable to answer our concerns even after hours.

March 18, 2025
Rated 5 out of 5 stars

Everything about Lakshmi is excellent

Everything about Lakshmi is excellent. She is calm, patient, easily approachable and 100 percent commited to helping clients achieve their goal. She is so exceptional. I lack word to express how wonderful her service is. I will end by saying I will not hesitate to use her in the future. She is really good. Thanks so much for your patient all through the process.

April 5, 2025
Rated 5 out of 5 stars

Liberty Lakshmi rewiew

Lakshmi was available to talk to us when we had questions. She answered all our questions and made the experience of getting a loan much easier. Thank you, Lakshmi for all your help and God bless you.

April 1, 2025
Rated 5 out of 5 stars

I had a great experience with my loan…

I had a great experience with my loan topup with Lakshmi Pillay. Lakshmi mam are always very pro active, professional and understand customer needs and requirements.
I am really very thankful for her prompt action, responce even on weekends Lakshmi mam was working on my loan topup application.
A huge thanks and great regards to her dedication and accomplishment for my loan application.
Regards
Venktesh

December 31, 2024

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