Liberty - Lisa Deans Reviews 

53
TrustScore 5 out of 5

4.8

Cooroibah, 4565 COOROIBAH, Queensland, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lisa took control of handling all matters myself and my solicitor could not manage. She was knowledgeable, professional and extremely kind when communicating. I had never used a broker before but will... See more

Rated 5 out of 5 stars

Lisa has helped us on multiple occasions now and I just keep coming back to her. She makes the process very simple and handles any situation. I can highly recommend her to anyone wanting a mortgage br... See more

Rated 5 out of 5 stars

Lisa was my fourth attempt at finding a broker who could help me secure finance for my first home. My situation was tricky and it took a lot of back and forth with Lisa and her panel of lenders. Th... See more

Rated 5 out of 5 stars

Lisa has gone over and above to support our home loan process. While the current market presents many challenges when it comes to building, Lisa has always been so responsive and solution focussed to... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Cooroibah, 4565, COOROIBAH, Queensland, Australia

  • 0419 311 033

4.8

Excellent

TrustScore 5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(53)

1,015 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lisa was very thorough.

Lisa was very thorough.
There was a lot of paperwork required by the lender. Lisa explained the requirements and did the best she could to get things over the line.

July 23, 2022
Rated 5 out of 5 stars

Lisa was professional and always kept…

Lisa was professional and always kept us well informed with regards to the progress of our home loan application. I would highly recommend Lisa as a broker to others. She genuinely cares about clients and goes above and beyond to help them purchase their own home.

December 16, 2021
Rated 5 out of 5 stars

Lisa is excellent at getting your…

Lisa is excellent at getting your finance across the line. She is professional, timely and really tries to get the best deal for you. I highly recommend her as she has made our re-entry into the market happen whereas other banks failed.

November 10, 2021
Rated 5 out of 5 stars

Lisa Deans from Liberty was fantastic…

Lisa Deans from Liberty was fantastic to deal with. She responded quickly and was spot on with matching me to the best deal. Everything was so easy - If you had told me beforehand how easy it was going to be I would not have believed you. Thank you Lisa for giving me a positive mortgage experience.

September 2, 2021
Rated 5 out of 5 stars

Thankyou Lisa for excellent customer…

Thankyou Lisa for excellent customer service. Speaking with Lisa in relation to a mortgage she was so helpful and prompt 7 days a week. I highly recommend Lisa for her professionalism and friendly demeanour.

April 29, 2021
Rated 5 out of 5 stars

Top class for start to finish

Top class for start to finish, awesome communications and customer focus.
Nothing was too much and Lisa took full ownership of everything, Lisa has worked with us on 2 mortgages and will certainly work with Lisa again

April 7, 2021
Rated 5 out of 5 stars

Lisa Deans Rating

Throughout the entire process of re-financing our mortgage Lisa had strong knowledge, communication and compassion with every dealing we had. I would strongly recommend Lisa to other friends and family if they were pursuing any refinancing. Thanks again Lisa for all your help we are very happy with the outcome!

March 9, 2021
Rated 5 out of 5 stars

Lisa gave her all to assist me

Lisa gave her all to assist me in a personal loan and never gave up on my situation. Thank you for all your support Lisa! m

December 27, 2020
Liberty - Lisa Deans logo

Reply from Liberty - Lisa Deans

Hi Marie, we're so glad Lisa could help. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Highly recommend!

Lisa was very helpful. My circumstances were not straight forward, which I can only imagine means the process was more time consuming for Lisa. Throughout the process Lisa was friendly and informative, and she responded quickly and patiently to any queries I had. I felt very comfortable trusting Lisa to help me with such a big life choice - finding the mortgage that was right for my circumstances. I couldn’t be happier with the service I received. Thanks Lisa!

September 1, 2020
Unprompted review
Liberty - Lisa Deans logo

Reply from Liberty - Lisa Deans

Hi Amy, it's amazing to hear when our Adviser's can help even during tricky circumstances. Thanks for leaving this great comment! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Lisa Deans was amazing with my recent…

Lisa Deans was amazing with my recent loan application. She kept me fully informed throughout the entire process and very easy to deal with.

May 19, 2020
Unprompted review
Liberty - Lisa Deans logo

Reply from Liberty - Lisa Deans

Hi Sara, what a great story! We're so happy that Lisa assisted. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Fantastic person to deal with

Fantastic person to deal with, goes out of her way to help and find the information that was needed and one time to. Easy to deal with and always quick replies to what ever question was put to Lisa.

May 17, 2020
Unprompted review
Liberty - Lisa Deans logo

Reply from Liberty - Lisa Deans

Thanks so much Lloyd! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Lisa was extremely helpful from our…

Lisa was extremely helpful from our first conversation until the confirmation of the loan. She helped make a difficult and stressful time in my life a little easier, which I very much appreciate. Thanks Lisa!

January 20, 2020
Unprompted review
Liberty - Lisa Deans logo

Reply from Liberty - Lisa Deans

Hi Matthew, we're so glad Lisa could help make the process so easy! Cheers, The Liberty Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look