Liberty - Mounika Muppalla Reviews 

40
TrustScore 4.5 out of 5

4.7

Discovery Drive, 4509 North Lakes, Queensland, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Mounika was very helpful in helping us to understand what we needed to do to buy our first house. She was very supportive at all times and always acted in a kind, caring and very professional manner.... See more

Rated 5 out of 5 stars

Mounika was always helpful and explained the process of re-financing clearly. She was very professional and always very timely in her responses to any of our questions. Mounika understood our require... See more

Rated 5 out of 5 stars

Highly recommend Mounika . She helped with the whole process of getting our home loan approved. Friendly and fast service, always contactable, very responsive to any questions. Easy to communicate wit... See more

Rated 5 out of 5 stars

Hmmm let me tell you Mounika is angel sent in a form of a mortgage broker! An absolute gem! a hard worker, great communicator, efficient, dependable, proficient, thorough and genuinely an amazing... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Discovery Drive, 4509, North Lakes, Queensland, Australia

  • 0415 731 413

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(40)

984 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mounika was very professional

Mounika was very professional, helpful and responsive throughout the personal loan process. She explained everything clearly, kept me updated at each stage and made the entire process straightforward and stress-free. I really appreciate her support and would highly recommend her services.

July 1, 2026
Rated 5 out of 5 stars

Professional Service

Mounika was always helpful and explained the process of re-financing clearly. She was very professional and always very timely in her responses to any of our questions. Mounika understood our requirements and needs and facilitated these confidently and with ease of process. We would recommend her services highly.

June 15, 2026
Rated 5 out of 5 stars

great communication

great communication, friendly and professional, made me feel that any question I had was relevant and never undermined the complexity of certain details. I will definetly go back to her for any loan

March 19, 2026
Rated 5 out of 5 stars

Highly recommend Mounika

Highly recommend Mounika . She helped with the whole process of getting our home loan approved. Friendly and fast service, always contactable, very responsive to any questions. Easy to communicate with. Always kept us updated with what was happening. One of the best mortgage Broker I have dealt with ever . We were lucky to find Mounika, very grateful , with her help our dream of buying our own home has come true . Thank you so much, words can’t express our gratitude.

November 28, 2025
Rated 5 out of 5 stars

Mounika, Highly Recommended!!!

Previous to Mounika, had a knowledgeable Broker for a couple of years but hit a wall at a certain stage... Knowing these challenges, I luckily encountered Mounika and she was able to find solution for these challenges and settle on a couple of clusters of loans/refinances in very short period of time. She is my go to Broker... Very highly recommended!!!

November 18, 2025
Rated 5 out of 5 stars

I’d like to express my sincere gratitude to Mounika for her exceptional support and professionalism.

Mounika has been instrumental in helping me manage and respond to financial queries, clearly explaining financial limits, validating proposed properties, and identifying potential risks with remarkable precision.
Her friendly demeanour, unwavering patience, and deep expertise have made a significant difference.
Mounika's dedication and skill have not only made the process smoother but have also played a vital role in helping me grow my property portfolio.
It’s truly a privilege to have her support.

September 5, 2025
Rated 5 out of 5 stars

From the very first point of contact…

From the very first point of contact Mounika made us feel so welcomed. Her knowledge, experience, understanding and commitment made our journey as a first home buyer very special.
Without her support this wasn’t possible. She made sure we reached our goal as first home buyers.
The depth of knowledge she has is incredible. She made sure there was always a solution and it made our journey very easy. We were able to learn from her experience and today we have our own home. We will highly recommend Mounika to everyone. She is amazing.
Thank you so much 🙂
Sharma’s 🙏🏽

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Mounika was very supportive and…

Mounika was very supportive and responsive throughout the loan process. As a first-time homebuyer with numerous questions, I greatly appreciated her thorough and informative guidance. Her dedication, professionalism, and commitment to providing excellent service were evident throughout the entire process. It was a pleasure working with Mounika.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Securing a loan

Mounika was more than a broker during my loan application process. She guided me through and even after securing the loan she still follows through Glad I have her on my side and highly appreciate and recommend her. Best decision ever.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Mounika top of her game

This is the second time Mounika has assisted me in achieving my goals. Always extremely helpful and pleasant every step of the way. Her knowledge of the industry and commitment to getting the best outcomes possible is why I will always recommend Mounika to my family and friends. Keep up the good work Mounika
Thanks again for everything 👍🙏💯/💯

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional & Transparent Service, Quick and easy to deal with

I recently worked with Mounika to secure a home loan, and I couldn’t be more impressed with her expertise, professionalism, and dedication. As someone with complex serviceability requirements, I needed a broker who truly understood the market and could effectively navigate challenges.

Mounika took the time to thoroughly assess my financial situation, explain all available options, and tailor a strategy to maximize my borrowing capacity, which was key for my wealth portfolio. Her industry knowledge and strong relationships with lenders ensured that I secured a competitive loan with terms perfectly suited to my needs.

What stood out most was her responsiveness, transparency, and commitment. She kept me informed at every stage, answered all my questions promptly, and made what could have been a stressful process smooth and straightforward.

Thanks to Mounika, I not only secured financing but also gained confidence in my financial future. I wholeheartedly recommend her services to anyone seeking a mortgage broker who goes above and beyond.

April 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look