Liberty - Neil Robinson Reviews 

47
TrustScore 5 out of 5

4.8

Macquarie Road 192, 2282 Warners Bay, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I've had the pleasure of working with [Advisor's Name] for the past [X months/years], and I can't recommend them highly enough. From the very beginning, they were incredibly approachable and took... See more

Rated 5 out of 5 stars

Neil kept us informed at every step throughout the process, which helped us feel like someone had our back when we were under time pressure. He got us the funds that we needed at a better rate than we... See more

Rated 5 out of 5 stars

Neil and his team really took care of me and understood what I was looking for and needed. The team was able to provide me with all the information I needed in the time available, as well as helping... See more

Rated 5 out of 5 stars

We recently had the pleasure of working with Neil during our recent home purchase, and we were very satisfied with the experience and outcome. Neil is professional, knowledgeable, and genuinely in... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Macquarie Road 192, 2282, Warners Bay, New South Wales, Australia

  • 0412 043 195

4.8

Excellent

TrustScore 5 out of 5

47 reviews

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4.8

All reviews

(47)

1,018 reviews in the last 12 months

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Rated 5 out of 5 stars

Neil is awesome

Neil is excellent to work with and nothing is a drama. We have worked closely with Neil whilst trying to achieve a big renovation.
Would highly recommend

November 10, 2022
Rated 5 out of 5 stars

Neil Robinson

Neil has looked after a number of loan transactions for me over the years. I have always found Neil to be prompt and clear with his insights into the best options for different scenarios. I would recommend Neil to friends and family.

September 5, 2022
Rated 5 out of 5 stars

Neil provides an excellent service

Neil provides an excellent service. He is easy to contact and talk to. Neil is honest and accomodating and made the whole process extremely accessible and easy. I came from long term use of a different broker and Neil has illuminated just how inferior the experience was to that which Neil makes available. I actually enjoyed the process of obtaining finance with Neil and look forward to investigating another opportunity soon.

September 4, 2022
Rated 5 out of 5 stars

Happy Customer!

At a time in my life when I felt all was lost, I was referred to Neil Robinson at Liberty at Warners Bay NSW. From the very first meeting Neil was the light at the end of the tunnel. Neil steered me in the right direction and has shown nothing but patience and kindness from Day One. He helped me greatly, always 100% supportive with any enquiries. Neil Robinson is very professional and thorough in explaining processes when I refinanced my mortgage. Not having a great understanding of the financial world, I put my faith in Neil and I've never looked back. Thankyou Neil and your lovely helpful office staff for your guidance, in helping me purchase my home and the ability to continue to make improvements to my property. I would highly recommend contacting Neil for financial advice and options.

August 18, 2022
Rated 5 out of 5 stars

Home loan

Neil was excellent in every way nothing was a problem and i would recommend him to anyone and I will

May 17, 2022
Rated 5 out of 5 stars

I am very happy with the service I…

I am very happy with the service I received from Neil,
Will definitely contact again if need to

January 7, 2021
Liberty - Neil Robinson logo

Reply from Liberty - Neil Robinson

Hi Celeste, we're so glad Neil could assist and you'll be a return client. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Prompt

Prompt, reliable, friendly and helpful.

January 7, 2021
Liberty - Neil Robinson logo

Reply from Liberty - Neil Robinson

Hi Fiona, thanks for this comment! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Would not have anyone else

Would not have anyone else. Highly recommend

December 28, 2020
Liberty - Neil Robinson logo

Reply from Liberty - Neil Robinson

Hi Julia, thanks for this comment. We're so glad Neil could assist. Cheers, The Liberty Team.

Rated 5 out of 5 stars

I would like to thank Neil and the team…

I would like to thank Neil and the team for the fantastic service they have provided. This is my 3rd time dealing with Neil and he has allways been professional in every way making sure I have been happy with the outcome and achieving my financial needs

December 7, 2020
Liberty - Neil Robinson logo

Reply from Liberty - Neil Robinson

Hi Craig, it's wonderful to hear that you've been a return client to Neil 3 times! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Awesome experience with Neil Robinson!

Neil was very professional and helped us reach our ultimate goal!
I would highly recommend Neil to anyone looking for a mortgage broker.
Neil was always there when we needed and provided the highest quality of service at all times during the process.

August 26, 2020
Unprompted review
Liberty - Neil Robinson logo

Reply from Liberty - Neil Robinson

Hi India, we're so glad Neil could help! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Neil R

What an experience. They say timing is everything, we sold and got pre-approved when COVID hit. The development we had lined up collapsed so we changed tact. Neil kept in contact through it all so we could update him, when we found something Neil went above and beyond the secure the best loan possible which happened last minute thankfully. I highly recommend Neil to anyone seeking to finance.
Steve D

August 19, 2020
Unprompted review
Liberty - Neil Robinson logo

Reply from Liberty - Neil Robinson

Hi Steve, this is great to hear! It's nice when your broker keeps you in the loop during such an important time. Cheers, The Liberty Team.

Rated 4 out of 5 stars

Friendly and accessible

We are first home owners and were recommended Neil by friends.
Neil has been friendly, informative and very accessible.

July 17, 2020
Unprompted review
Liberty - Neil Robinson logo

Reply from Liberty - Neil Robinson

Thanks so much! Cheers, The Liberty Team.

Rated 5 out of 5 stars

5 star service

Neil and Donna were excellent in wrangling with Westpac and dealing with their questions. Neil is easy to communicate with and is honest and up front with fees, time restrictions etc. and no problem was too big. We compared interest rates between competitors, talked through them all and trusted what Neil advised. Great experience!

April 29, 2020
Unprompted review
Liberty - Neil Robinson logo

Reply from Liberty - Neil Robinson

Hi Maxine, we're so glad Neil and Donna could assist! Cheers, The Liberty Team.

Rated 5 out of 5 stars

We wouldn’t choose anyone other than…

We wouldn’t choose anyone other than Neil to arrange our finances. His knowledge and professionalism are second to none. A pleasure to deal with.

December 16, 2019
Unprompted review
Liberty - Neil Robinson logo

Reply from Liberty - Neil Robinson

Hi Kellie, this is fantastic. So happy to know Neil is your go-to-guy for finances! Cheers, The Liberty Team.

Rated 5 out of 5 stars

It was a pleasure to deal with Neil and…

It was a pleasure to deal with Neil and Donna. They made the whole process so easy and were always quick to answer any questions we had. Although there were delays from the bank, Donna kept chasing the bank and maintained regular contact with us to keep us updated. Belinda and Troy

December 3, 2019
Unprompted review
Liberty - Neil Robinson logo

Reply from Liberty - Neil Robinson

Hi Belinda and Troy, thank you! It's amazing to hear that Neil and Donna helped make your process so clear. We're so glad! Thanks again, The Liberty Team.

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