Liberty - Renee Poppett Reviews 

106
TrustScore 5 out of 5

4.9

3 Mandew Street, Shop 1, 4128 SHAILER PARK, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Renee was absolutely fantastic and I could not praise her high enough. She is very down to earth easy to deal with and very responsive. I will be recommending Renee very highly to all people I meet.

Rated 5 out of 5 stars

Renee and her team are extremely knowledgeable and make the process of getting a home loan or refinancing really easy

Rated 5 out of 5 stars

It was a pleasure to enlist Renee as our financial expert and follow through for our recent sale and purchase. We were extremely happy with the service and knowledge and would highly recommend h... See more

Rated 5 out of 5 stars

Renee has been brilliant since the very first phone call with her. She thought outside of the box, gave practical and informative suggestions and moreover, brought my dream home to reality by sourcing... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • 3 Mandew Street, Shop 1, 4128, SHAILER PARK, Queensland, Australia

  • 0414 682 070

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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4.9

All reviews

(106)

944 reviews in the last 12 months

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Rated 5 out of 5 stars

Will definitely come back

Renee was able to assist me within hours, what Toyota Finance took several months to achieve. She was responsive, efficient and kind hearted throughout the entrire process

July 2, 2020
Unprompted review
Liberty - Renee Poppett logo

Reply from Liberty - Renee Poppett

Hi Warren, this is great! We are so happy to hear that Renee could help you and so promptly! Cheers, The Liberty Team.

Rated 5 out of 5 stars

HI RENEE

HI RENEE , IM HAPPY TO DO IT WITHOUT A GIFT , YOU AND YOUR SERVICE WAS EXCELLENT AND YOU WILL BE THE FIRST PERSON I CONTACT IF I EVER NEED A LOAN IN THE FUTURE , IM SO THANKFULL I MET YOU AND VERY HAPPY WITH THE LOAN AND YOURSELF , THANKS GAV

June 11, 2020
Unprompted review
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Reply from Liberty - Renee Poppett

Hi Gaven, wow! This is an amazing comment. We're so glad Renee could help and you'll use her time and time again. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Renee was very helpful and…

Renee was very helpful and understanding!
Would contact Renee again if needed any financial advice!

April 21, 2020
Unprompted review
Liberty - Renee Poppett logo

Reply from Liberty - Renee Poppett

Thanks Brownyn! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Renee from Liberty has been outstanding

Renee has been so helpful and was with us the entire way through the process.
Without her support and guidance, the successful outcome simply wouldn’t have happened.
We are so thankful for everything Renee has done in helping us get back on our feet financially.
Her support, professionalism and guidance has been outstanding.

Thank you so much Renee.

John and Gary.

April 17, 2020
Unprompted review
Liberty - Renee Poppett logo

Reply from Liberty - Renee Poppett

Hi John and Gary, we're so glad Renee could help and provided so much guidance. Information is important! Thanks for commenting. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Couldn't have asked for anyone better

Couldn't have asked for anyone better. Looked after all our needs and her communication was spot on, I think she even went over and above. Would certainly use Renee again if looking to refinance again.

March 20, 2020
Unprompted review
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Reply from Liberty - Renee Poppett

Hi Ross, this is great! Thanks so much. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Renee was professional

Renee was friendly, courteous and professional. She addressed any questions promptly and efficiently. No request was too difficult for Renee. We will definitely be recommending Renee's assistance to friends and family.

March 10, 2020
Unprompted review
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Reply from Liberty - Renee Poppett

Thanks Veronica! Cheers, The Liberty Team.

Rated 5 out of 5 stars

We were referred to Liberty financial…

We were referred to Liberty financial consultant Renee Poppett through Darren Blair Heritage Bank manager to refinance our mortgage. The experience we have had with Renee was pleasant, helpful and she have left us with appreciating impressions. She had prompt response,
giving clear instructions make it easy to follow. She went beyond her duty to answer our questions after working hour and even during her holiday. We are deeply appreciating her assistance. We would certainly introduce her, Liberty, to our friends, family whenever we have the chance in the future.
Sincerely
Son Esmail

January 24, 2020
Unprompted review
Liberty - Renee Poppett logo

Reply from Liberty - Renee Poppett

Hi Son, thanks for this amazing comment about Renee and her team. We're so glad that she could help and you're so happy with the outcome! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Renee

Renee, has been extremely helpful and professional with my loan, I am a return customer and I find it less stressful and a streamline process working through Renee. I have continually recommended Renee and I thank her for assistance. Steve Cook

November 14, 2019
Unprompted review
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Reply from Liberty - Renee Poppett

Hi Steve, wow, amazing to know you're a return customer of Renee! We're so happy to she's given you amazing service time and time again. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Personal yet professional

Renee provides a personal yet professional service. She was contactable and flexible throughout the whole financial process and went out of her way to arrange the best options available to us.

November 13, 2019
Unprompted review
Liberty - Renee Poppett logo

Reply from Liberty - Renee Poppett

Thanks so much Ashley and Julianne! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Amazing!

Renee was super flexible, supportive and friendly to chat with. It was wonderful having her help me through everything.

November 8, 2019
Unprompted review
Liberty - Renee Poppett logo

Reply from Liberty - Renee Poppett

Hi Emily, thank you for the feedback! Cheers, The Liberty Team.

Rated 5 out of 5 stars

Renee was prompt and kept us up to date…

Renee was prompt and kept us up to date during the process.
Will be more than happy to work with Renee again and would recommend her to others.

September 23, 2019
Unprompted review
Liberty - Renee Poppett logo

Reply from Liberty - Renee Poppett

Hi Justin, thank you for providing your feedback. It's fantastic to hear that Renee's prompt service could assist you with your financial needs! Thanks, the Liberty team.

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