Liberty in Love Reviews 

70
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My daughter was having trouble finding her perfect wedding jewellery, when we came across Liberty in Love and OMG! What beautiful jewellery, so sparkly and well made, just perfect! The customer servi... See more

Company replied

Rated 5 out of 5 stars

I kept seeing an ad on Facebook for a beautiful and dainty lace garter. I had not heard of the company before so I was a little hesitant in ordering but now the date is coming closer I finally decided... See more

Company replied

Rated 5 out of 5 stars

I ordered my earrings from Liberty in Love for my daughters wedding and they have not disappointed beautiful earrings. I called customer service as my earrings hadn’t arrived due to the bank holiday... See more

Company replied

Rated 5 out of 5 stars

I order two items separately. The first one arrived incorrect, but I returned it and I contacted them to clarify the issue of the fact that I ended up paying for the delivery. However, they apologi... See more

Company replied

Company details

  1. Bridal Shop

Written by the company

Congratulations, beautiful bride-to-be! Now that you've found the dress of your dreams, it's time to turn your attention to perfecting every detail. At Liberty in Love we have exactly what you need - luxury bridal accessories with modern style and timeless appeal which will make sure all eyes are on YOU when walking down the aisle. We showcase one of the UK’s largest selection ranges featuring pieces from designers around the world; complete with stunning hairpieces, jewellery designs, bags, cover-ups & veils.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(70)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company!

I cant begin to tell you how amazing this company is. Ordered some wedding pieces for my wedding and before they were even sent out Tabby emailed me to make me aware the colours in the metals were slightly different to see if I wanted them to still go ahead or if they could help recommended some that would match they sent me pictures of the pieces side by side as well as with the alternatives. This is the kind of customer service ever business should be giving you! Tabby I cant thank you enough you have been wonderful I would definitely recommend this company to anyone and everyone and may I add the pieces I received were well packaged and absolutely stunning! From a very happy bride thank you!

October 10, 2025
Unprompted review
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Reply from Liberty in Love

It's been our absolute pleasure to help you find the perfect wedding jewellery! Thank you so much for your kind words and wonderful feedback on the service you've received. We strive to make your shopping experience as smooth as possible, and we really appreciate your recommendation. Congratulations on your special day! 🤍

Rated 5 out of 5 stars

Brilliant customer service with such a…

Brilliant customer service with such a positive and helpful attitude! They responded quickly, were incredibly friendly and professional and made the whole process so easy. You can tell they really care about their customers. Highly recommend

May 12, 2025
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Reply from Liberty in Love

Thank you so much for taking the time to review your experience! It's so nice to receive an acknowledgement and appreciation for our service - it's been our pleasure! x

Rated 5 out of 5 stars

Beautiful bridal shop

I ordered a faux fur stole and a hairpin. Both beautiful, and as shown on the website. Excellent quality and good value for money. Excellent delivery and returns. Very quick.

March 12, 2025
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, nicely packaged and presented, at a very reasonable price

March 17, 2025
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Reply from Liberty in Love

Thanks so much for your glowing review! We're delighted with your comments and hope you'll treasure your pieces for years to come x

Rated 5 out of 5 stars

The quality of product was excellent

The quality of product was excellent. I ended up buying 2 pairs . Reasonably priced too

March 14, 2025
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Reply from Liberty in Love

Thanks so much for leaving a 5 star review! We're so happy to read your feedback and hope to see you again x

Rated 5 out of 5 stars

Perfect earrings for vintage glam wedding

After an extensive online hunt I opted for Liberty in Love's drop pearl earrings. They worked perfectly with my vintage outfit - a 1992 Helen Marina lace dress and 2008 Vivienne Westwood shoes - for my perfect sunny March wedding in Margate. Great quality, competitively priced, lovely packaging, fast delivery - I would highly recommend!

February 12, 2025
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Reply from Liberty in Love

We couldn't be happier to read your feedback, thank you! We're delighted to have been part of your wedding story. Thanks so much for your support and congratulations! x

Rated 5 out of 5 stars

11 Feb 2025

I love this company, the customer service and the products are at the highest of the highest quality. If you are looking for unique timeless pieces for the most important day of your life I definitely recommend Liberty in love x you will get so many compliments and pieces that will last you forever x

February 11, 2025
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Reply from Liberty in Love

We're beyond grateful for feedback like this! Thank you so much for reviewing your shopping experience with us. We really appreciate your recommendation and for letting us be a part of your special day! x

Rated 5 out of 5 stars

Pretty and delicate

Lovely, pretty product. Very delicate. Lovely packaging. Arrived on time.

January 16, 2025
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Reply from Liberty in Love

We're so happy to read your feedback, thank you! We hope to see you again in the future for more beautiful accessories x

Rated 5 out of 5 stars

Fast delivery

Fast delivery, just like image

February 12, 2025
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Reply from Liberty in Love

Thanks so much for your review! We're so pleased with your feedback about our shipping times and the website photography. We hope you love your new accessories!

Rated 5 out of 5 stars

Really good service with a return I…

Really good service with a return I had. Nice selection of jewellery. Thank you

March 4, 2025
Unprompted review
Liberty in Love logo

Reply from Liberty in Love

Thank you for taking the time to review your experience with us. We're sorry that your item wasn't suitable but are so glad you were satisfied with the support received. We hope to see you again soon! x

Rated 5 out of 5 stars

Gorgeous earrings

Gorgeous earrings! I was a bit sceptical before ordering because the prices seemed suspiciously reasonable, but I was so happy I ordered 4 pairs! Each of them are so classy, both pearl based and stone based, and true to life (it's not just the professional lighting in the photos). They look very high quality. The team was also lovely and confirmed I wanted all 4 pairs as they are not returnable, which is very considerate of them given they could have simply enforced the rule (which they make clear on their website) on potentially careless customers.

Would definitely recommend!

February 3, 2025
Unprompted review
Liberty in Love logo

Reply from Liberty in Love

Thank you for your glowing feedback! We're so happy with your comments on the quality and pricing of our products and appreciate you noting the extra care taken to ensure you were aware of our policy. We hope to help you again with more beautiful accessories in the future! x

Rated 5 out of 5 stars

Beautiful and special jewellery…

Beautiful and special jewellery delivered very quickly.

January 13, 2025
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Reply from Liberty in Love

Thanks so much for taking the time to review your experiences with us! We're so happy with your feedback on our products and delivery times. We hope you'll enjoy wearing your beautiful new pieces x

Rated 5 out of 5 stars

Fantastic costomer service

I bought some beautiful earrings for a friend for Christmas but they got lost in the post and were never delivered so after contacting Royal Mail who where less than helpful I contacted the company and spoke to a lovely lady who was very helpful and extremely apologetic that my order had not arrived and immediately sent me some more earrings.The second pair arrived and were as beautifully packaged as the earrings themselves, my friend loves them.
I can’t speak highly enough of this company and will definitely use them again in the future,

December 12, 2024
Unprompted review
Liberty in Love logo

Reply from Liberty in Love

Thanks so much for your 5 star review! We're so sorry that your original order was lost in the post but really appreciate the opportunity to resolve the issue. We can't wait to help you find more beautiful accessories in the future! Thank you for your support x

Rated 5 out of 5 stars

Excellent communication

Excellent communication, fast delivery and lovely product

December 17, 2024
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Reply from Liberty in Love

Thanks so much for taking the time to review your experience with us. We hope you love your new earrings! x

Rated 5 out of 5 stars

Excellent service

Excellent service. Spoke to a lovely lady on the phone just before Christmas and she was wonderful. I got my order through on time but their communication was brilliant. I love the earrings I ordered and so do all the friends I bought them for. Thank you

December 16, 2024
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Reply from Liberty in Love

Thank you so much for your glowing review. It's been our pleasure to help you and we're so happy that you love our products! x

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