My daughter was having trouble finding her perfect wedding jewellery, when we came across Liberty in Love and OMG! What beautiful jewellery, so sparkly and well made, just perfect! The customer servi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My daughter was having trouble finding her perfect wedding jewellery, when we came across Liberty in Love and OMG! What beautiful jewellery, so sparkly and well made, just perfect! The customer servi... See more
Company replied
I kept seeing an ad on Facebook for a beautiful and dainty lace garter. I had not heard of the company before so I was a little hesitant in ordering but now the date is coming closer I finally decided... See more
Company replied
I ordered my earrings from Liberty in Love for my daughters wedding and they have not disappointed beautiful earrings. I called customer service as my earrings hadn’t arrived due to the bank holiday... See more
Company replied
I order two items separately. The first one arrived incorrect, but I returned it and I contacted them to clarify the issue of the fact that I ended up paying for the delivery. However, they apologi... See more
Company replied
Congratulations, beautiful bride-to-be! Now that you've found the dress of your dreams, it's time to turn your attention to perfecting every detail. At Liberty in Love we have exactly what you need - luxury bridal accessories with modern style and timeless appeal which will make sure all eyes are on YOU when walking down the aisle. We showcase one of the UK’s largest selection ranges featuring pieces from designers around the world; complete with stunning hairpieces, jewellery designs, bags, cover-ups & veils.
St James Business Centre, WA4 6PS, Warrington, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cant begin to tell you how amazing this company is. Ordered some wedding pieces for my wedding and before they were even sent out Tabby emailed me to make me aware the colours in the metals were slightly different to see if I wanted them to still go ahead or if they could help recommended some that would match they sent me pictures of the pieces side by side as well as with the alternatives. This is the kind of customer service ever business should be giving you! Tabby I cant thank you enough you have been wonderful I would definitely recommend this company to anyone and everyone and may I add the pieces I received were well packaged and absolutely stunning! From a very happy bride thank you!

Reply from Liberty in Love
Loved the earrings for my daughter’s wedding!
She wears them on special occasions now to remember the day!
Helpful
It was a quality and fast delivery , it was packaged very carefully, 😀
Brilliant customer service with such a positive and helpful attitude! They responded quickly, were incredibly friendly and professional and made the whole process so easy. You can tell they really care about their customers. Highly recommend

Reply from Liberty in Love
I ordered a faux fur stole and a hairpin. Both beautiful, and as shown on the website. Excellent quality and good value for money. Excellent delivery and returns. Very quick.
Beautiful jewellery, nicely packaged and presented, at a very reasonable price

Reply from Liberty in Love
The quality of product was excellent. I ended up buying 2 pairs . Reasonably priced too

Reply from Liberty in Love
After an extensive online hunt I opted for Liberty in Love's drop pearl earrings. They worked perfectly with my vintage outfit - a 1992 Helen Marina lace dress and 2008 Vivienne Westwood shoes - for my perfect sunny March wedding in Margate. Great quality, competitively priced, lovely packaging, fast delivery - I would highly recommend!

Reply from Liberty in Love
I love this company, the customer service and the products are at the highest of the highest quality. If you are looking for unique timeless pieces for the most important day of your life I definitely recommend Liberty in love x you will get so many compliments and pieces that will last you forever x

Reply from Liberty in Love
Lovely, pretty product. Very delicate. Lovely packaging. Arrived on time.

Reply from Liberty in Love
Really good service with a return I had. Nice selection of jewellery. Thank you

Reply from Liberty in Love
Gorgeous earrings! I was a bit sceptical before ordering because the prices seemed suspiciously reasonable, but I was so happy I ordered 4 pairs! Each of them are so classy, both pearl based and stone based, and true to life (it's not just the professional lighting in the photos). They look very high quality. The team was also lovely and confirmed I wanted all 4 pairs as they are not returnable, which is very considerate of them given they could have simply enforced the rule (which they make clear on their website) on potentially careless customers.
Would definitely recommend!

Reply from Liberty in Love
Beautiful and special jewellery delivered very quickly.

Reply from Liberty in Love
I bought some beautiful earrings for a friend for Christmas but they got lost in the post and were never delivered so after contacting Royal Mail who where less than helpful I contacted the company and spoke to a lovely lady who was very helpful and extremely apologetic that my order had not arrived and immediately sent me some more earrings.The second pair arrived and were as beautifully packaged as the earrings themselves, my friend loves them.
I can’t speak highly enough of this company and will definitely use them again in the future,

Reply from Liberty in Love

Reply from Liberty in Love
Excellent service. Spoke to a lovely lady on the phone just before Christmas and she was wonderful. I got my order through on time but their communication was brilliant. I love the earrings I ordered and so do all the friends I bought them for. Thank you

Reply from Liberty in Love
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.