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Lidl GB - GB0035 Reviews 2

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TrustScore 3 out of 5

3.2

Supermarket
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Station Road, BA12 9BR Warminster, GB

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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.

Contact info

  • Station Road, BA12 9BR, Warminster, United Kingdom

3.2

Average

TrustScore 3 out of 5

2 reviews

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1-star

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Rated 1 out of 5 stars

Poor customer service attitude

We have two Lidl stores near where we live,Cromer and north walsham Norfolk .I've recently have had surgery for cancer,I politely asked at both stores for the cashiers to go slower for me,the response I got it's company policy we have to go fast,not acceptable ,not a problem at Tesco Morrisons Sainsbury's co op,this is the type of attitude that differentiates Lidl from other supermarkets,they have a lousy customer service attitude.if i could they would not get any stars.i will add the only member of staff who seemed to care was the manager ben at north walsham,he is always happy to help,the rest cant be bothered.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased solar lights from Lidl…

I purchased some solar lights from Lidl in Mitcham. I got home and realised parts were missing. I contacted H/O and they sent me 2 packets of brand new lights. That's what I call customer service. They were kind swift and to the point. I got the package today. I'm a happy bunny. Thank you Lidl best customer service ever ☺️

August 8, 2025
Unprompted review

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