Lidl GB - GB0046 Reviews 2

I've never been so upset by a casher untill Tuesday just before 6pm, in yate lidl. I was waiting to pay for my items and only had cash so I was waiting to go to the main till. Some woman shouted "are you paying cash or card" in a tone as of i couldn't understand her (i struggle with social ques and I struggle with eye contact). Some old man said "who me?" The woman said "no her" in a disgusted tone and gave me a look. When she finished serving the old man all smiley, the second she saw me her smile dropped and gave me the dirtiest look. She kept repeatedly scanning my items violently, shoving them on, then said my total amount in a horrible tone as if I couldn't understand basic maths. I do unfortunately get this happen because I'm young and require additional support regarding social ques. The woman works in lidl and has blonde shoulder length hair with a fringe and I think she had freckles.

On 5th July, I bought from Lidl in Yate, inter alia, a 500g pack of turkey mince 7% (expiry date of 8th July). The next day (6th), when I opened the package, it smelled absolutely foul - and the mince was grey! It is disappointing that Lidl, which is one of my favourite supermarkets, sells such poor products. I tried to submit a complaint using their online form but after spending some time filling in the required information and attaching three photos, the “Submit” button would not light up making it impossible for me to submit. I tried engaging with Lidl’s AI chat bot but was restricted to 180 words. At this point, I gave up. Lidl needs to get its act in order. It is quite pathetic that their customer feedback/complaint system is so derelict. It’s like they really don’t want to hear bad news!