Lidl GB - GB0455 Reviews 2

Today I decided to batch cook some bolognaise.

So went to the Burnham Lidl to get the ingredients.

As paying cash I went to the staffed checkout and a lady, with handwritten name tag of 'Andi'was serving. Was a little surprised by her demeanor but said nothing.

Got home and realised I'd forgotten to buy the essential ingredient MINCE 🤣

Returned to store, and as I was once again paying cash I chose the only staffed till, once again Andi.

When she gave me my change I said (with a smile) always nice to see your happy smiling face'.😀

Her muttered reply 'please don't come back' 😞

Now, having a managed almost 100 shops for a blue chip company, I'd not have anyone serving customers that had that attitude & they'd be doing backroom duties at the very least.

All of the other team members at the store know me, and always have a ready smile and a chat, two have even commented that I am always happy 😊

I'd recommend some silent shoppers when she's next on duty to experience what I did.

Rest assured when I return to the store I shall avoid being served by the individual concerned.

abrupt service at the till, receipt thrown at me, annoyed cashier looking at me to hurry up packing my shopping as large queue of customers. prices of items also have shot up, let alone I have to constantly check my receipt to ensure I havent been double charged. awful experience, don't think I'll be in a hurry to return.