Lidl GB - GB0602Reviews 

3
TrustScore 3 out of 5

2.8

71-73 Acre Lane, SW2 5TN London, GB


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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Contact info

  • 71-73 Acre Lane, SW2 5TN, London, United Kingdom

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(3)

1,025 reviews in the last 12 months

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Rated 1 out of 5 stars

I’ve just been to Lidl Brixton and I am…

I’ve just been to Lidl Brixton and I am disgusted. Went to use a self checkout and the member of staff that was there didn’t say anything but instead he shook his finger at me. Absolutely disgusting customer service. Lidl need to take a look at their staff.

June 3, 2025
Unprompted review
Lidl GB - GB0602 logo

Reply from Lidl GB - GB0602

Sorry to see your comment. Could you please email customerservice.reviews@lidl.co.uk with more information? - Jemma

Rated 1 out of 5 stars

Health & Safety Food Hygiene

Found flies in my orange juice whilst using the self service orange machine! Absolutely disgusting!
Health & Safety issue! Food Hygiene issue!
Machine needs to be condemned!

December 11, 2024
Unprompted review
Lidl GB - GB0602 logo

Reply from Lidl GB - GB0602

Sorry to hear this, Sandra. Please email customerservice.reviews@lidl.co.uk with more information. - Farrah

Rated 1 out of 5 stars

Stealthy dishonest price rise

Stealthy dishonest price rise.

I am less inclined to buy this product and usually boycott products which have had price increases in this way. The decrease in size means they are less suitable for me as a meal.

I regularly buy Raku Fish Super Selection, which is sushi. My latest purchase of this item resulted in my having a box with 10 items rather than 12 in it, with a weight reduction from 331 grams to 287 grams. I regard this sort of stealthy pricing increase and reduction in product size as dishonest.

I often pop into Lidl to buy lunch. To eat on the go. Buying this item is one reason I go to Lidl. I am less likely to go to Lidl now, and will be going less often.

I've had a reply to my review, asking me to email customer services with more details. They've already had all the details including the store, the date, the item, and what was wrong with it and my view, etc.

This has done nothing to encourage me to give them back my business.

September 8, 2024
Unprompted review
Lidl GB - GB0602 logo

Reply from Lidl GB - GB0602

So sorry to hear this, if you wish to provide further details please email customerservice.reviews@lidl.co.uk - James

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