Lidl GB - GB0664 Reviews 3

TrustScore 3 out of 5

3.0

51-55 High Street, HA8 7DD Edgware, GB


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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Contact info

  • 51-55 High Street, HA8 7DD, Edgware, United Kingdom

3.0

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 2% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Beware of good poisoning

I had good experiences in Edgware High Street shop previously. But last Friday I purchased a ready meal and upon eating it I've found RAT POOP half dried in the meal!!! Because it crumbled out of my hand and I obviously wasn't thinking about taking pictures, I washed my hands and threw up immediately afterwards.
Traumatized me so badly I'm never going to buy ready meals ever in my life.
As soon as it got into my mouth with the pasta I spit it out and could immediately smell it.
Because I did not take pictures (I'm sorry but my first thought was HOW EFFIN DISGUSTING THIS IS AND IT WAS IN MY MOUTH AND HAVE TO CLEAN MYSELF) they are not investigating the issue. I reported the issue to the health department. I still have all the packaging saved up in a bag so they'll collect and test it.
But this means that any other meals of theirs could contain it!! And they are not investigating it!
I cannot care less about a refund of like £2,60 or something. They always think it is about the money pfff
It was a Chef Select Ham and mushroom tagliatelle and I am researching what else they are making in the same place so I'd never buy it. Beware!

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

Today i complained about coupons, i was frustrated and i wrote a complaint to Lidl team from my lidl plus app, i described what happened and i said this is bull.. :)),
Farrah Replied to my complaint in less than 10 minutes and to compensate my loss i got a 1£ voucher
That was unexpected, well done.

February 5, 2024
Unprompted review

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