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Lidl GB - GB0683 Reviews 2

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TrustScore 3 out of 5

2.9

Supermarket
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Brindley Close, NN10 6EN Rushden, GB

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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.

Contact info

  • Brindley Close, NN10 6EN, Rushden, United Kingdom

2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

I have used this Lidl store for over 10…

I have used this Lidl store for over 10 years now, and recently when at the checkout, the checkout staff have asked me to re-position my trolley, when I am quite happy standing where I am and packing the shopping my way as I find it easier. Today when we visited I had the same experience with the guy on the checkout asked me to re-position my trolley to where I was standing, and I said no I was quite happy with it where it was, he asked again, and I again said I was happy with it where it was. He then said he would get into trouble if I didn’t move the trolley, and it was new rules to which I refused again. He then refused to scan any items through and sat there. So I placed my bags back in the trolley, took the trolley back outside and removed my token and left the shopping on the conveyor with a queue of shoppers behind. I don’t think I will be using this or any other Lidl store again until they re-think their RULES or re train their staff.

March 2, 2024
Unprompted review
Lidl GB - GB0683 logo

Reply from Lidl GB - GB0683

Oh dear! Sorry to hear this, Keron! Please email customerservice.reviews@lidl.co.uk with more information and a description of the staff member. - Hilary

Rated 1 out of 5 stars

Poor Quality Chicken. Gone off stink even before best before.

Poor quality chicken smells and stinks even best before date. Obviously seems the storage and transportation and tampering with best before date.
Will not shop in lidl anymore.

December 29, 2023
Unprompted review
Lidl GB - GB0683 logo

Reply from Lidl GB - GB0683

Oh dear! Sorry to hear this. Please email customerservice.reviews@lidl.co.uk with more information. - Farrah

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