Lidl GB - GB0702 Reviews 3

TrustScore 3 out of 5

3.0

Tuel Lane, HX6 2LF Sowerby Bridge, GB


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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Contact info

  • Tuel Lane, HX6 2LF, Sowerby Bridge, United Kingdom

3.0

Average

TrustScore 3 out of 5

3 reviews

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1-star

Replied to 2% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Generally I like lidl for the value

Generally I like lidl for the value, however when I delve into the more premium produce in fruit and vegetables and go for ready to eat items im often disappointed. Typically this week I got premium oranges and peaches that were already past the best. Sowerby bridge store.

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

Manager lacks any customer service skills

Lidl checkout opening is a joke where people at the back of the queue always end up first when a new checkout opens. Complained about this to the manager and she demonstrated a couldn't care less attitude. Formal letter on its way to head office. Don't expect it'll make any difference but I'm seriously unimpressed.

July 24, 2025
Unprompted review
Rated 4 out of 5 stars

No £2 token anymore

I use Lidl a lot and will push a bit extra to get my £2 voucher at £100 spend. Today I reached £100 and got free ice cream! I don’t want ice cream so I get nothing. The £2 token was my incentive to reach £100. That has now gone so I’ll be shopping round more at other places. I’ll still use Lidl but not as much. This was the reason I used it over Aldi but the reason has now gone

To be fair the offers have been quite good but I would prefer a choice. Also I get offers which are not in stock right through until the offer for me ends. This means I can never take it up. I have updated to four stars as it would be unfair such a low marking when Lidl beat most other supermarkets on price.

July 20, 2023
Unprompted review
Lidl GB - GB0702 logo

Reply from Lidl GB - GB0702

Sorry to hear this Mark. We'll get this flagged into the team to be addressed, thanks for making us aware. - James

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