Lidl GB - GB0719 Reviews 3

Staying away.
After seeing Lidl selling champagne for £9.99 I decided to buy 2 bottles. Christmas treat for the family.

The £9.99 price was clear to see.

When I returned to home I discovered I was charged £28.31 for the champagne and 2 bananas.
Therefore I assume the banana's are not £8.33.

Cheked online and I stated you need the Lidl app to get the lower price.
The clearly marked signs in-store didn't read that way.

I'll absolutely be staying clear of Lidl from now on.

This kind of tactic will be the new PPI at some point in the future.

Shocking service.

Just been ridiculed on the shop floor by your store manager.
Only asked for a product whilst shelf packing going on, turns round to find her imitating me to her packing colleague after she couldn't be bothered with a simple customer service request ot find a product.
She refused to provide any details of how to make a complaint and instead told me to google it. So i have.

1. please provide details of customer service contact details to make the complaint.
2. please provide contact details of your GDPR department so that i can request copies of the CCTV footage that will show the evidence.
3. please provide the contact details of the area manager that covers this area.

Poor quality…
Bought a crème yesterday. I cooked my dinner tonight and when I opened crème fraîche the top was green…. Not the first time I am buying wrong quality items here. Always here. Never had any issue with Asda. Once I ran in before work to pick up some food, and when I want to eat my lunch I just realized one of my waffle already tasted by someone else. Still sealed and a quarter of it missing… I never ever complained but now they are over on my limit.