Lidl GB - GB0742 Reviews 3

TrustScore 3 out of 5

3.1

Ryhall Road, PE9 1UG Stamford, GB


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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Contact info

  • Ryhall Road, PE9 1UG, Stamford, United Kingdom

3.1

Average

TrustScore 3 out of 5

3 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good quality products in almost every…

Good quality products in almost every area. Staff hard working and well organised. Marketing of products and offers is outstanding. Occasional problems with stocking levels, veg quality and product choices but always outstanding value. Wine is always innovative and good value.

January 28, 2025
Unprompted review
Rated 1 out of 5 stars

On the 4th July between 6-7p.m False accusation of theft.

On the 4th July between 6-7p.m. I was wrongly accused of putting a small jar of almond butter into my shoulder bag by an assistant manager.He did this in front of other customers but when I offered him the bag to search it he refused and just kept on aggressively demanding that I hand the jar to him.He then escorted me past two lines of customers waiting at the tills to the exit and once out of their hearing told me ,Eff off and don't come back.I have made a complaint and on the advice of my solicitor requested a copy of the surveillance footage of the incident as this will show that he had made a false accusation.Although I am not Jewish I wear a Star of David around my neck(it predates the adoption of it by the Jewish people)and I wonder if this had something to do with it.So far I have not received any reply to my request for the footage and because they delete it after thirty days I believe this is what they intend to do.I am now considering making a complaint to the police.

July 4, 2024
Unprompted review
Lidl GB - GB0742 logo

Reply from Lidl GB - GB0742

Oh dear! Sorry to hear this! Please email customerservice.reviews@lidl.co.uk with more information and a description of the staff member. - Hilary

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