I didn’t check a persil xxl liquid wash…
I didn’t check a persil xxl liquid wash - it should have been labelled S as it was 2/3 full - very disappointing
October 4, 2025
Unprompted review
Location
Switch location137 Eltham High Street, SE9 1TQ London, GB
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Company details
Written by the company
Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.
Contact info
137 Eltham High Street, SE9 1TQ, London, United Kingdom
2.8
Average
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Had a very bad experience at Lidl in…
Had a very bad experience at Lidl in Eltham at the self check out today. I went in just to get 2 packs of bottled water, so I brought only two shopping bags. I ended up spending over £50 and needed an extra large shopping bag. I asked Lucas for assistance as the bags were in another area that was blocked off. He pointed to them indicating that I should get it myself, which meant I should leave half my shopping unattended. I observed him going into that same area to put empty shopping baskets.
When I asked him why he was so unhelpful, he claimed that he was not allowed to leave the self check out area. Poor excuse for poor customer service. Thumbs down 👎
March 7, 2025
Unprompted review
Reply from Lidl GB - GB0827
We're concerned to see your comments. Please email customerservice.reviews@lidl.co.uk with more information so we can look into this further. - Bev
Lidl Eltham
Lidl Eltham, recently had a poor experience with a member of staff and I complained. Glad to say same member of staff served me on the tills today and his customer service was excellent. He was very friendly, chatted to my little ones, even tried to make the baby smile by waving a little doggie toy at her and smiling. Noel deserves this positive feedback today following the poor experience with him previously. Very happy with todays experience. Well done Noel at Lidl store Eltham, London.
July 6, 2023
Unprompted review
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