“I have been a regular customer at Lidl…
“I have been a regular customer at Lidl (specifically the store in Wednesbury) and I have noticed a difference in the way the staff treat customers. Specifically, when the staff see that the customer is a foreigner, they don’t even say hello, thank you, or look at the customer’s face! But if they see that the customer is local, they practically offer to carry the bags to the car! As a customer, I find this unacceptable and discriminatory. Lidl should review its customer service and recruit only staff who know how to deal with all types of customers and not someone who is there to judge customers by their appearance. Thank you.

Reply from Lidl GB - GB0840







