Lidl GB - GB0840 Reviews 1

TrustScore 3 out of 5

3.2

Friar Park Road, WS10 0TB Wednesbury, GB


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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Contact info

  • Friar Park Road, WS10 0TB, Wednesbury, United Kingdom

3.2

Average

TrustScore 3 out of 5

1 review

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Replied to 2% of negative reviews

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Rated 1 out of 5 stars

“I have been a regular customer at Lidl…

“I have been a regular customer at Lidl (specifically the store in Wednesbury) and I have noticed a difference in the way the staff treat customers. Specifically, when the staff see that the customer is a foreigner, they don’t even say hello, thank you, or look at the customer’s face! But if they see that the customer is local, they practically offer to carry the bags to the car! As a customer, I find this unacceptable and discriminatory. Lidl should review its customer service and recruit only staff who know how to deal with all types of customers and not someone who is there to judge customers by their appearance. Thank you.

February 28, 2024
Unprompted review
Lidl GB - GB0840 logo

Reply from Lidl GB - GB0840

Oh dear! Sorry to hear this Andre! Please email customerservice.reviews@lidl.co.uk with more information and a description of the staff member. - Hilary

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