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Lidl GB - GB1607 Reviews 4

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TrustScore 3 out of 5

3.2

Supermarket
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Colchester Avenue, CF23 9AN Cardiff, GB

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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.

Contact info

  • Colchester Avenue, CF23 9AN, Cardiff, United Kingdom

3.2

Average

TrustScore 3 out of 5

4 reviews

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Rated 1 out of 5 stars

Yet again till price greater than shelf price!!!

Disappointed that yet again the price at the till is higher than the price on the shelf! Seems to rely on people being to busy to quibble small amounts and disrupt checkout queues as there is no customer service desk!
No action appears to have been taken to prevent this from happening! The solution is simple, get the employee to scan one of the items when filling the shelf and input the shelf price. If there is a difference between the shelf price and the database price it would flag up an error and prevent this sort of thing from ever happening again. It just takes the will to do it!

December 18, 2024
Unprompted review
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Reply from Lidl GB - GB1607

So sorry about this! Please email customerservice.reviews@lidl.co.uk with more information and your receipt. We'll be more than happy to look into this for you. - Kim

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