Lidl GB - GB1633 Reviews 2

TrustScore 3 out of 5

2.9

114 Hempshaw Lane, SK1 4LG Stockport, GB


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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Contact info

  • 114 Hempshaw Lane, SK1 4LG, Stockport, United Kingdom

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor service

Called in to the lidi in Stockport.only wanted a couple of things.so I had two lots of wine explained there we're two of one and eight of the other but the chap on the till kept asking how many and kept scanning the wine
So I ended up being charged 8 times for two bottles and also he decided to give me the total and I hand finished scanning my other goods
Not happy 😊

June 5, 2024
Unprompted review
Lidl GB - GB1633 logo

Reply from Lidl GB - GB1633

Sorry to hear this, Antonio. Please email customerservice.reviews@lidl.co.uk with more information and we'll be more than happy to look into this for you. - Farrah

Rated 1 out of 5 stars

Product not as stated

I bought a Nevadent 'Electric Toothbrush' from Lidl but when I arrived home and opened the box it turned out that the product was battery operated. I didn't get a receipt because I'm in the habit of saying 'no' when asked, especially when food shopping. I re-visited the store and the cashier said to write to Customer Services for a credit note. I did (twice) but their answer was "I must reiterate our refund policy states that any non-food product that is found to be unsuitable must be returned in the original packaging, within 30 days along with the original purchase receipt". I was very disappointed by their response.

August 14, 2023
Unprompted review
Lidl GB - GB1633 logo

Reply from Lidl GB - GB1633

So sorry to hear this Mark, if you wish to provide further details please email customerservice.reviews@lidl.co.uk - James

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