Lidl GB - GB1640 Reviews 2

TrustScore 3 out of 5

3.1

Amberton Road, LS9 6SR Leeds, GB


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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Contact info

  • Amberton Road, LS9 6SR, Leeds, United Kingdom

3.1

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Allegedly a manager called Paul in the…

Allegedly a manager called Paul in the LS9 Ambeton branch when asked politely excuse me do you have anymore cauliflower as he was working in the fruit and veg section was told rudely not my section and even if we do have any it will be at least two hours before they come out.
Firstly if it's not your section how do you know it'll be a few hours in advance and secondly if a isn't your section how hard is to find out from somebody that does know without being rude to a customer

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

I am very sorry to read the low reviews…

I am very sorry to read the low reviews of Lidl. I have shopped with Lidl for many years.
I have always found the staff most helpful and always a good atmosphere being around the employees.
A recent event happened with an employer, Ian at the Gipton branch, Leeds.
He has always been extremely helpful and kind to shoppers on the self service tills. I have also seen some very awkward customers that they have to deal with on a weekly basis. Not an easy job, by far!
I must say I was absolutely blown away with Ian’s kindness and empathy that he showed to me on one of my weekly visits to the Gipton branch.
He went up and beyond his responsibilities as an employer working for Lidl. They do and can work long shifts and you can see how very hard they work and the shop floor is always immaculate. I do see them having pride in their work.
Ian was so very kind to me when I was at my most vulnerable and nothing was too much trouble for Ian to help me out of a sticky. I will never forget his kindness and it meant the absolute world to me. Thank you Ian and all the staff at Lidl Gipton branch.
Kind regards, Michelle

August 31, 2024
Unprompted review

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