Can they not consider express check out or self service like Aldi. Absolutely ridiculous have tow queue behind trolley load of items when you only have one item to check out. 3 tills open with at leas... See more
Company replied
Location
Switch location61 Oakfield Road, HP20 1GD Aylesbury, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Literally every time I go to my local Lidl and buy food from their chilled section I get ill the next day. Pasties, pies, meat for sandwiches, whatever. It's been that way for years. I've... See more
Company replied
Anything other than processed food goes off before you have a chance to eat it. There’s only so many chances I can give this store before I become the problem. Meat almost never reaches the use by dat... See more
Company replied
Today I was rejected for Lidl Aylesbury (next to(Farmfood)because they They refused to serve me at the counter. Never I will return here.
Company details
Written by the company
Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.
Contact info
61 Oakfield Road, HP20 1GD, Aylesbury, United Kingdom
2.6
Poor
4 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Today I was rejected for Lidl Aylesbury…
Today I was rejected for Lidl Aylesbury (next to(Farmfood)because they They refused to serve me at the counter. Never I will return here.
April 29, 2026
Unprompted review
Food never last until use by or best before
Anything other than processed food goes off before you have a chance to eat it. There’s only so many chances I can give this store before I become the problem. Meat almost never reaches the use by date before it’s off and inedible. Fruit and veg last a couple of days if you’re lucky. I don’t know any other supermarket that can’t seem to control their food like Lidl do. I’m not sure Lidl is even the cheapest now, but if it were then shopping here is a false economy as so much food needs to be binned and bought again.
May 5, 2025
Unprompted review
Reply from Lidl GB - GB1664
So sorry about this. So our quality assurance team can assist you please email customerservice.reviews@lidl.co.uk - Jemma
Can they not consider express check out…
Can they not consider express check out or self service like Aldi. Absolutely ridiculous have tow queue behind trolley load of items when you only have one item to check out. 3 tills open with at least 10 in each queue , Needles to say put the item back and went to the local Sainsbury to purchase. Just so you know Lidl time is also precious.
October 4, 2024
Unprompted review
Reply from Lidl GB - GB1664
Sorry to hear this. We'll get this flagged into the team to be addressed, thanks for making us aware. - James
Food poisoning.
Literally every time I go to my local Lidl and buy food from their chilled section I get ill the next day.
Pasties, pies, meat for sandwiches, whatever.
It's been that way for years.
I've given up trying to inform their head office.
It's just that one Lidl near me.
The others I've been to are fine.
July 1, 2024
Unprompted review
Reply from Lidl GB - GB1664
So sorry about this! So our quality assurance team can assist you please email customerservice.reviews@lidl.co.uk – Hilary
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.