Lidl GB - GB1699 Reviews 2

TrustScore 3.5 out of 5

3.3

Windmillhill Street, ML1 1RY Motherwell, GB


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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Contact info

  • Windmillhill Street, ML1 1RY, Motherwell, United Kingdom

3.3

Average

TrustScore 3.5 out of 5

2 reviews

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4-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Why did you install self serve check outs?

I used to love shopping in this store, up until they installed the self checkout tills. You are basically forced to use them anytime you go in. This was part of the reason why I stopped shopping at Asda. Looks like I will be looking to shop elsewhere. The machines constantly require a staff member to use their fob if there is a weight error. I am extremely disappointed you have chosen to go down this route.

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

I walked around the store for ten…

I walked around the store for ten minutes looking for assistance, I finally gave up and went to check out with items but the queues were too long and all trollies so I had to leave my items for my lunch break and leave go back to work before my lunch time was over

October 10, 2024
Unprompted review
Lidl GB - GB1699 logo

Reply from Lidl GB - GB1699

So sorry about this, We'll get this raised with the regional team to ensure this is addressed with the store and doesn't happen again. - Ash

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