Lidl GB - GB1772 Reviews 2

The worst customer service I’ve ever encountered from a supermarket.
From a store manager who didn’t understand the basic return policy (corrected grudgingly by head office), to vouchers which were issued separately to cover my loss, but couldn’t be used together to changing a voucher valid for a year, to a one-month expiry.
I’ll spend that voucher. Then I’ll never return. I’d rather stick needles in my eyes than continue to shop at Lidl.

I saw an advert in a National Newspaper that there was 50% sale off non food items starting 4th Dec 2023. I visited the store at the weekend and spotted a couple of electrical items that I needed so got up very early on 4th Dec to get there before work & grab a bargain but to my dismay, there was only one isle where the 50% discount applied to and it was mainly Christmas decorations and children clothes/ toys. however, there was an Air Fryer so after checking with staff that it is included in the 50% sale, I picked it up, queued for 10 mins at the check out then another 15mins for someone to collect it from the warehouse only to be told that they don't have it!!! no apology just a shrugged shoulder...