Leeming Lane South, NG19 9AQ Mansfield, GB
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Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.
Leeming Lane South, NG19 9AQ, Mansfield, United Kingdom
2.9
2 reviews
Replied to 3% of negative reviews
Typically replies within 48 hours
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Horrible security do not help with anything and the vending toy machines scam you because they take your money hate the security what is on a shift now
Reply from Lidl GB - GB1850
Oh dear! Sorry to hear this, Ella. Please email customerservice.reviews@lidl.co.uk with more information. - Farrah
My partner went to Lidl in Mansfield Woodhouse on 08/05/2024 at around 8.05pm, he didn't get a receipt as he only brought food items which we were going to eat anyway. He brougbt icecream, brownies and blueberries. To our horror, after eating a few of the blueberries and they tasted off, we checked the pack only to find they were moldy! Rotten! Out of date! White and Fuzzy! Squishy! Smelt horrible and tasted even worse! Horrible white mold and what ones weren't moldy were badly out of date. Obviously we stopped eating them and felt really sick, learning we had just eaten rotten, modly blueberries. Both me and my partner both threw up about 40 mins later and we both felt incredibly sick and our stomachs were extremely painful and we were throwing up for about 30 mins in extreme pain from these. We were just going to throw them away as they weren't expensive but after giving us food poisoning, I just don't think it's good enough. I imagine diarrhea and more sickness will follow in a few days along with more stomach pains. We both feel extremely ill and even though I think we have throw most of it up I think we will be ill for a good few days because of these out of date blueberries.
We stared shopping more recently at Lidl and really liked it as we only live down the road but this has really put us off and honestly think we might boycott it for a while and maybe just all together. I have tried to complain as its not good enough and we can't be the only ones who have ended up with rotten out of date food that's made us seriously ill. Seriously do people at the store not check this, we couldnt even go back to the store as we felt so sick. I dont expect much to come from this but I feel like I need to report it. I have images I have sent them and if I could add the images here i would but theres no option to add images so i hope they got them on the complaint form i filled in. Disgusting and disappointing, thanks for the days off work we didn't need and a trip to the doctors or hospital.
Reply from Lidl GB - GB1850
Sorry to hear this, Sophie. Please email customerservice.reviews@lidl.co.uk with more information and we'll be more than happy to look into this for you. - Farrah
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