Lidl GB - GB1872Reviews 

3
TrustScore 3 out of 5

3.2

760 Old Kent Road, SE15 1NJ London, GB


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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Contact info

  • 760 Old Kent Road, SE15 1NJ, London, United Kingdom

3.2

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.2

All reviews

(3)

1,026 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lost property.

Delighted that Lidl Old Kent Road are true to their policy of keeping lost property for a week. Got my keys back today. Thanks!

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

awful shopping experience

awful shopping experience.....i am a mum of three, they still ask me for ID to buy a bottle of red wine and it can't be a photo in the phone has to be a physical ID. what a blindness worker.

January 1, 2024
Unprompted review
Lidl GB - GB1872 logo

Reply from Lidl GB - GB1872

Sorry to hear this, We'll get this raised with the regional team to ensure this is addressed with the store. - Ash

Rated 1 out of 5 stars

What a shame!

No wonder this company has such bad reviews. The customer service is awful, their equipment is pathetic and cleanliness is inexistent. But the products are not bad which means something is very wrong!
What a shame!

August 12, 2023
Unprompted review
Lidl GB - GB1872 logo

Reply from Lidl GB - GB1872

So sorry to hear this Felix, if you wish to provide further details please email customerservice.reviews@lidl.co.uk - James

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