Lidl GB - GB1897 Reviews 2

TrustScore 3 out of 5

2.9

Park Hill Road, L8 4UE Liverpool, GB


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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Contact info

  • Park Hill Road, L8 4UE, Liverpool, United Kingdom

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Management slammed pallets on the floor…

Management slammed pallets on the floor which alarmed me and other customers. Really loud noise which wasn’t necessary at all. It really hurt my ear for a while after. Very unprofessional. He didn’t apologise either.

June 2, 2025
Unprompted review
Lidl GB - GB1897 logo

Reply from Lidl GB - GB1897

Sorry to see your comment. Could you please email customerservice.reviews@lidl.co.uk with more information? - Jemma

Rated 1 out of 5 stars

No complaints about the products or…

No complaints about the products or prices- they consistently win against other supermarkets. Customer service needs a huge overhaul. Today I was directed away from till number 1, advising it was closing. So joined the back of a lengthy queue at till number 5. No sooner had I joined the queue (where I waited for over 10 minutes), other people immediately jumped onto till 1 where the ‘gentleman’ who could have served me proceeded to allow them to load their items onto the conveyor belt. Way to go to make people feel worthless Lidl. You pay more but you wouldn’t be treated like this at Marks and Spencer.

April 28, 2024
Unprompted review
Lidl GB - GB1897 logo

Reply from Lidl GB - GB1897

Oh dear! Sorry to hear this, Martin. Please email customerservice.reviews@lidl.co.uk with more information. - Farrah

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