Lidl GB - GB1906 Reviews 1

TrustScore 3 out of 5

3.2

119/123 Whitehorse Road, CR0 2LG London, GB


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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Contact info

  • 119/123 Whitehorse Road, CR0 2LG, London, United Kingdom

3.2

Average

TrustScore 3 out of 5

1 review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I will not engage

I will not engage!
I don't go shopping to engage with anyone I don't have to, Be it the beggar @ the entrance or the scamer in the car park.
The security guards are a different matter,
Three Thursdays in a row I've had to endure this guys rudeness, deliberately standing in front of my grandchildren we were leaving the store next week something else then something else.
We use the store twice a week after school, Tuesdays no drama,
Yesterday, Different guard stood in the vestibule till I left the store as I was leaving I looked over my shoulder to see the guard actually waving @ the camera & returning to his duties.
I'm not paranoid, It seems the camera operator will pick out a customer for the guard to harass.
As this can't be any part of a business plan it must the @ the wim of the CCTV operator I don't think anything will change so I'll just have to put up with it.
It's not right that the last thing you think about before you fall asleep is how you were treated while all you were doing was a bit of shopping.
( majority of self service checkout staff 5STAR])

August 7, 2023
Unprompted review
Lidl GB - GB1906 logo

Reply from Lidl GB - GB1906

Sorry to hear this, Edward. Please email customerservice.reviews@lidl.co.uk with more information. - Farrah

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