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Lidl GB - GB1909 Reviews 2

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TrustScore 3 out of 5

3.0

Supermarket
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27 Swindon Road, GL50 4AH Cheltenham, GB

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Company details

  1. Supermarket
  2. Promotional Item Store

Written by the company

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.

Contact info

  • 27 Swindon Road, GL50 4AH, Cheltenham, United Kingdom

3.0

Average

TrustScore 3 out of 5

2 reviews

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1-star

Replied to 2% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Rude and unapologetic

I was rudely asked by the guy at checkout to look in my bag. A bit surprised as I’d never been asked that in my 69 years of life I let him do so.finding nothing he carried on taking my money for what I’d bought. Being rather embarrassed & angry I asked for the manager who was just as rude with no apology so I walked out promising never to return which he replied “that’s fine” Lidl at Swindon rd Cheltenham.

June 16, 2025
Unprompted review
Lidl GB - GB1909 logo

Reply from Lidl GB - GB1909

We're so sorry to see this! We expect a high level of customer care and we're disappointed if this hasn't been the case. Please email customerservice.reviews@lidl.co.uk and we'll have this looked into. - Jemma

Rated 3 out of 5 stars

Beware parking at Lidl Cheltenham

Update to below. Engaged with Lidl and my Digital Receipt and 'fine' was cleared.
>>>>>>>
Beware parking at Lidl Cheltenham, Swindon Rd.
if you overstay your welcome, they send Parkingeye after you, for a £90 parking fee!
Ouch!

November 21, 2023
Unprompted review
Lidl GB - GB1909 logo

Reply from Lidl GB - GB1909

Sorry to hear this, Please email customerservice.reviews@lidl.co.uk with more information and we'll be more than happy to look into this for you. - Ash

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