Lidl GB - GB2007 Reviews 3

Derby store - train your staff in customer service, particularly if you insist on not allowing compost or garden items in store, checkout staff should have these barcodes and information to hand and not expect customers to leave the store, note the item code and then re return to a checkout being used by another customer! Complete mess and total flippancy from member of staff. I have tried to leave feedback on the app and this was unsuccessful so here it is!

I went in and got a livergy jacket , I had a faulty zip , all I wanted to do is swap it, I didn't have a receipt, I get asked if I had the Lidl appe I said no ,so the manager said he can't do anything, I was no good to me , so I just got a new one, and left the one with the broken zip . The shop was der-foresters park1 they asked if I paid on my card . Which I did . Very disappointing manager .

Their customer service is non-existent, wrote 3 emails about the dangerous design of their product, no one even bothered to reply, more than 1 month passed already.

On top of that they barely have any staff in their shops, they have about 5-10 tills but in most cases only 1 or no till working at all, ridiculous to think about that they sell groceries but in the evening there is nobody who can sell.

However, I can praise their dedication to having a decent amount of variety of organic foods.